Here's a new one. I've never had a problem before booking an offer and then getting tickets comped to shows, too. I have an offer for a piddly amount of freeplay ($250) and an even more pathetic amount of F&B ($75), along with 3 nights at ARIA. On past offers, they always throw in tickets to a show or a concert with no problem. This time, here's the canned response I got: "I cannot add the promotion with FREE PLAY and request the ticket for the concert. Which would you prefer? It has always been the policy as concerts are considered special events and cannot be used together with promotions." In the recent past, I've booked freeplay offers AND comp concert tickets during the same stay.