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MLife/Hyatt Tier Match

Discussion in 'Comps' started by weluvvegas, May 5, 2016.

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  1. weluvvegas

    weluvvegas Vegas Slot Junkie

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    Easy, quick question. I'm platinum with Hyatt Gold Passport and never knew about the status match thing until this morning! I clicked on the link on the Hyatt website that brought me to MLife sign in..then it says "you have matched your tier status" or something like that. It should match to Gold but when I log in, I'm still seeing Pearl. Does it take a while to change?
     
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  2. WWGB

    WWGB Low-Roller

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  3. weluvvegas

    weluvvegas Vegas Slot Junkie

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    Great. Thank you. I sent member services an email too earlier so maybe they will respond to that. If not, I will call too. Thanks!
     
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  4. weluvvegas

    weluvvegas Vegas Slot Junkie

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    Response from member services:

    Thank you for contacting M life Member Services. We have processed your request for the M life Status match to your Hyatt Gold Passport and have taken note of your account. Per Hyatt Gold Passport, please allow 7 to 10 business days for this update to complete. Please do not hesitate to contact us if we can provide any additional assistance. We look forward to welcoming you to one of our MGM Resort properties in the future.
     
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