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MLife Holiday Gift Shoppe Points Problem?

Discussion in 'Comps' started by luvzmuzik, Jan 21, 2016.

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  1. luvzmuzik

    luvzmuzik Tourist

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    Hello--

    Has anyone noticed a problem with accumulating HGS points since the clock reset in early December? I was in Vegas for NYE and played ALOT. When I log into my MLife account, my HGS points show zero. So I called MLife and the lady said at her end I had 1,619 points. After we hung up, I realized that number couldn't possibly be right since I earned more than 30,000 points in just one night during the HGS in early December. My NYE trip was for four days so it seems impossible that I earned so few points. I guess I should attribute this to the wacky MLife computer system but I plan to follow up when I'm back in Vegas for Super Bowl.

    Has anyone had a similar experience?

    Thanks.
     
  2. Chuck2009x

    Chuck2009x VIP Whale

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    HGS Points should equal your Base MLife Points (which are not displayed anywhere), except in the infrequent times when they are running multiplier promos.

    1,619 base points would equal $4,857 coin-in on regular slots, more coin in on specialty slots and VP. That would also equate to 16,190 Tier Credits.

    In my experience, the HGS Points display on MLife never updated in near-real time like Tier Credits, Express Comps, and PointPlay do. There's always been a lag, for whatever reason. Could be after the end of the month or even quarter, I never noticed exactly when they update.
     
  3. jpw711

    jpw711 VIP Whale

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    Do they reset in December or Jan 1?
     
  4. Elf70

    Elf70 Low-Roller

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    The points on the MLife site seem to always be wrong at the beginning of the year. I should have lots and the site show zero.
     
  5. ripper

    ripper Tourist

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    The website is a joke. I was there two weeks ago. 40,000 coin in and made about 130,000 points. My gift shop is at 0. I am not worried about it. Wont be going to it anyway.
     
  6. luvzmuzik

    luvzmuzik Tourist

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    This just confirms for me that the MLife computation is screwed up. Unfortunately, I had way more coin in than that.
     
  7. luvzmuzik

    luvzmuzik Tourist

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    The lady at MLife said it reset on 12/7/15.
     
  8. JeJas

    JeJas VIP Whale

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    HGS is useless unless you plan to go to Vegas on those specific dates (only one or two days).
     
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