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Mlife Express Comp Expiration

Discussion in 'Comps' started by UKFanatic, May 15, 2012.

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  1. UKFanatic

    UKFanatic The Arbiter of Taste Caviar Kid

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    I think these questions have already been answered elsewhere, but I cannot find it. Two questions: 1. is there any limit on how many express you can accumulate; and 2. do unused express comps expire at some point? Thanks
     
  2. shifter

    shifter Degenerate Gambler

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    yes, they say the limit is 5k for platinum and 10k for Noir. however, i have 14k and i know others that have more, so who knows if they actually limit it?

    they say they expire if you don't use your card for 12 months. again, not sure if that actually happens or what.
     
  3. UKFanatic

    UKFanatic The Arbiter of Taste Caviar Kid

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    Thanks Shifter. I had heard or read the same thing somewhere, so it is good to know I did not imagine it!
     
  4. engicedave

    engicedave VIP Whale

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    I wish they'd list where you can and can't use them, or at least put logos on stores and restaurants on their websites to signify their acceptance of EC's at that location.
    Example, as best I can figure, you can use them at Craftsteak, but not at L'Atelier de Joël Robuchon
    Seems they can not be used for any purchases in any store, even the MGM logo store

    I just wish they were more upfront with where you can and cannot use them, it's kind of embarrassing to ask and being turned down like some street person begging for a nickel.

    I really have a problem with MGM over this. I don't play for comps, but like the comps I do earn, and I want to use them, but don't turn it into a shell game of "guess where you can actually use your earned comps"
     
  5. Tellafriend

    Tellafriend High-Roller

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    For Rubouchon, I wonder if you couldn't charge it to your room and then use them at the end to take care of it?
     
  6. shifter

    shifter Degenerate Gambler

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    you can always charge F&B to your room and use ECs to cover the room charges. not sure why certain restaurants wouldn't let you use them upfront.
     
  7. engicedave

    engicedave VIP Whale

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    But what if I am staying at a CET property?
    This is the kind of insanity I am talking about.
    Look, I'm a simple guy, if you tell me I have $100 in MLife comp cash, and they do show it as cash, not points, I should be able to use like cash on their properties in any restaurant and any company owned store, like the logo store. If there are not places you can use it like cash, be upfront about it and either list where it's accepted or have logos on the webpage for that store or restaurant so you know they do...."We accept MLife"
    It's a shell game right now....
     
  8. nostresshere

    nostresshere Mr. Anti Debit Card

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    Almost all Restaurants within MGM casinos will take your express comps. I am guessing a few do not but have not run into them. It would be nice if they just posted a damn list - but that would require them to hire a few hundred IT consultants who would still screw it up. If I was running the website (or any other kid over 12), they could post it on the website in about 10 minutes.

    Still, we have not had any problems using ECs for meals. And, no, you can use them for any retail, just like their website says.
     
  9. UKFanatic

    UKFanatic The Arbiter of Taste Caviar Kid

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    I think more and more MGM venues are setting up little placards that indicate theytake mlife comps. I noticed a few of them last week
     
  10. shiny

    shiny Low-Roller

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    All restaurants of MGM Resorts shall allow you to apply your Express Comp dollars upfront. It just takes several minutes of the waiter or waitress to check your MLife EC balance and your photo ID, and then process the bill through their machine. Some bad or lazy server didn't bother spending time to handle this quick and easy process.

    In my last trip, we encountered a very bad server at Noodles (Bellagio). We knew that she lied about Bellagio did not accept ECs upfront. She insisted on charging the amount into our room or our credit card. We reported this situation to MLife customer service for internal follow-up.
     
  11. indo79

    indo79 Tourist

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    Received this email response yesterday when I asked about my EC expiration:

    Indo79,

    Thank you for visiting the MGM RESORTS INTERNATIONAL M life website. Your Express Comps never expire, to discuss any questions or concerns you may have with a Casino Marketing representative, please contact Casino Marketing, toll free, at 1-866-800-4668 . We appreciate your participation in M life and look forward to your next visit to our MGM RESORTS.

    M life Member Services
     
  12. Chuck2009x

    Chuck2009x VIP Whale

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    That's ridiculous, it says right on their web site that they expire if you don't play for 12 months.
     
  13. shifter

    shifter Degenerate Gambler

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    it actually doesn't say that. what it says is they will not expire as long as you play at least once every 12 months. semantics possibly, but that wording leaves the possibility that they won't necessary expire after 12 months. just like how the rules say you can only keep 10k but everyone i know has more than that.
     
  14. chess

    chess VIP Whale

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    California Pizza Kitchen within Mirage wouldnt let me use my EC's.... why I have 0 clue but whatever :)
     
  15. UKFanatic

    UKFanatic The Arbiter of Taste Caviar Kid

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    Most likely, that means CPK is just a tenant. If they are a tenant, they are not part of the mlife system. But you should still be able to charge to the room and pay for it with EC at the end. I think Il Fornio at NYNY is the same way (or at least used to be)
     
  16. hla

    hla Tourist

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    That's weird :rolleyes2:

    I used my EC's at CPK in the Mirage this January. The waitress took my Mlife card and came back to let me know how much I had on there too..
     
  17. JillyFromPhilly

    JillyFromPhilly Tourist

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    I used some express comps last trip just to burn some off as I expected that I would be capped - but now that I'm back from my latest trip I see that I am over $10K.
     
  18. LV_Bound

    LV_Bound VIP Whale

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    No problems using Express Comps at a few restaurants. The Gift Shop at NYNY would not so we simply charged it to the room and use EC for it during check out.
     
    Last edited: Jun 1, 2012
  19. chess

    chess VIP Whale

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    Granted this was in May of last year... so things may have changed.... but yeah it wasnt then... i was sorta bummed but I didnt mind forking the 15 bucks over LOL
     
  20. shifter

    shifter Degenerate Gambler

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    i'm up to 18k now, so i think the capping thing is just a theory at this point. would be nice to be able to use them at the jewelry store, lol.
     
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