Let me preface this by saying that I called their reservation line, and while the woman I spoke with was friendly, she wasn't the least bit helpful. Having never visited their casino, I have zero offers, which I understand. The problem I have is that, despite being gold, they didn't even offer me any sort of tier discount or anything, simply stating that they could book me now and review my play when I got there. When I asked what sort of blackjack play they expect to be able to comp a room -- even pointing out, for example, that a Las Vegas casino could tell me that they need $100/hand for 4 hours of blackjack to get a free night -- she said they "don't have anything like that" and that I would have to "speak to a casino host once I got there." Not exactly doing their best to win over a new customer...eh. I told her that was a little too vague for me to make a reservation. So, I ask you, dear VMBers, should I try to find a casino host to speak with before I book? Is this woman just clueless, or is this standard for non-Vegas properties? I'm not someone big enough to call a host and make demands -- just a green chip player who averages $25-50/hand at blackjack. Usually I end up rated around 40-45/hand, if that helps. Anyone who has experience with the Beau, let me know anything and everything that might be helpful. You can PM me if you have a connection there that you don't feel comfortable publicizing. I know this is the comps section, but I wasn't sure where else to ask, so if you want to tell me how their gaming is there, I would be curious about BJ rules/table minimums, craps minimums, VP pay tables, and if they have free bet BJ or BJ switch. I can't determine this stuff from their website. Thanks all.