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Misspelled Last Name in Mlife Account

Discussion in 'MyVegas' started by mslangen, Feb 10, 2016.

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  1. mslangen

    mslangen Newbie

    Nov 23, 2009
    Trips to Las Vegas:

    Maybe someone can clarify what trouble I will have, or not have, when I make use of the MyVegas Rewards. I am member of Mlife for a long time. I just signed up in the casino and at that time MyVegas didn't exist. Later I have registered online using my existing account number from the casino card. When I did that my last name was spelled wrong. I didn't gave it much thought, because the account and card was only of use in Las Vegas. Later I joined Myvegas. Now, after several years I will visit Las Vegas Again. I would like to make use of some to the MyVegas rewards. Point is, my last name is misspelled. Now of course I can just fill in the misspelled name, but they check your ID and it will not match. But when I use the correct name, it will not match with the name in the account.
    I assume that when I am to call them, that they won't change this, since they will want to see my ID.

    What do you think my chances will be? Do you think calling, er e-mailing Mlife would work, or should I just use my correct name and hope for the best?
    For your information: My correct last name is Slangen, while the Mlife Account shows Slanfen. Easy error a person can make of course, because those keys are next to each other.


  2. Geogran

    Geogran VIP Whale

    May 1, 2014
    Trips to Las Vegas:
    When you go to Vegas, just go to any Mlife players card desk with photo ID and explain the misspelling of the name on your mlife account and they will fix it then and there, and issue you a new card.
    Ist trip 2018
  3. Danny61231

    Danny61231 Tourist

    Nov 15, 2015
    Trips to Las Vegas:
    I would call mlife and ask them to fix it. We had the same kind of thing with my wife's name and they fixed it no problem.
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