I never book the offers I am sent because they are for standard rooms and we like to book the suites. If I have an offer for 3 nights complimentary in a deluxe room and I call their "special" number that accompanies it....over the phone can I pay an upcharge for a better room/suite? I lose out on the resort credit and free play due to the way I book my rooms. At checkout mlife does treat me well as far as knocking off a large chunk of my paid suite. I am guessing because I do not take advantage of their offers. Just curious, I don't want to sound like an idiot even over the phone.