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MGM Mirage Incidental Holds/Deposits

Discussion in 'LV Strip Hotels & Casinos' started by Sonya, Jul 11, 2016.

  1. Sonya

    Sonya Queen of VMB

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    I got an email from MGM Mirage today asking me to change my hotel pages to reflect this info. I don't have those pages, but thought some of you might be interested so I'm sharing it here.

    These are in regards to the holds put on your credit card at check in and are broken down by property:

    ARIA and Bellagio
    - Incidental Deposit $150 per night

    Mandalay Bay - Delano - Mirage - MGM Grand - Signature - Vdara
    - Incidental Deposit $100 per night

    Excalibur - Luxor - Monte Carlo - NYNY
    - Incidental Deposit $50 per night

    Circus Circus
    - Incidental Deposit $25 per night

    Below are the Terms and Conditions verbiage:

    The credit or debit card used to reserve your reservation will be required upon arrival to register. We will place an authorization against this account to cover applicable charges for room, tax and resort fees, as well as a ($$) incidental amount per day to allow you access to room charging privileges and may result in additional authorizations should your charges exceed the originally approved amount. Guests using a debit card in lieu of a credit card acknowledge unused funds are released upon check-out may take 3-7 business days for domestic banks and up to 30 days for international banks to become available through their financial institution.
     
    • Informative Informative x 2
  2. Kolmeseiska

    Kolmeseiska Low-Roller

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    Do they have different rules for different people or do they just make this stuff up as they go along?

    I've never encountered incidental holds that were per night, always per trip. Looking at my upcoming reservations for Mirage, it states the following:
    • Guest's room balance plus a $200 authorization on a valid credit card is required to register, and to access incidental charging privileges. Guests using a debit card in lieu of a credit card acknowledge unused funds are released upon check-out yet may take 5-7 business days to become available through their financial institution.
     
  3. Sonya

    Sonya Queen of VMB

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    I can ask. They sent out this verbiage in the email this morning. I don't know if it's a new policy or it's being applied unevenly.

    Are you staying on a comp? Is it two nights? Looks like they are holding $200, or 2 x $100.
     
    Last edited: Jul 11, 2016
  4. IM ALL IN

    IM ALL IN Low-Roller

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    I've been here at Bellagio for 4 nights for a $500 slot buy in. Room food bev, late checkout, limo etc. comped but they actually did take $150 per night, so $600 against incidentals. Checking out in a few minutes.
     
    $1000 Buy In tagged along with Work Convention
  5. Kolmeseiska

    Kolmeseiska Low-Roller

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    I've seen those per night numbers before so it's nothing new, I've just never had to deal with them myself. I've got 3 reservations for different amount of nights, some comped and some not but none of them have per night holds.

    Oh well, no big deal for me, it's just strange.
     
  6. Sonya

    Sonya Queen of VMB

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    I sent an email to ask if the per night is new. I will let you know when I hear back.
     
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  7. nostresshere

    nostresshere Mr. Anti Debit Card

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    I only pay a little attention to hotel holds. I know they make them, but I really could care less how much they "hold". It costs me nothing. My credit card has plenty of limit available, and I always carry a few others just in case something happens to any of them.

    Once I am home, I do check online and have seen some holds last for a few days, and then clear off. The only think we normally charge is tips. Meals, food, shows, spa is either comped or express comps.

    (those people that mess around with debit cards are in a different world of .... anyways)
     
  8. IM ALL IN

    IM ALL IN Low-Roller

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    2014 I brought down my two sons and 6 of their friends, so three suites. My host looked after 2 and the 3rd, we were going to use express comps if I didn't gamble enough etc. We used one of the "friends" credit cards for INCIDENTALS holds for the third room, but there was a charge put on his card to hold it. His credit card co called him to confirm he put the charge on and he said NO..hahaa...I didn't know at the time they would put a certain amount hold on his card, I thought it was JUST for incidentals, and my younger son's group was only like 22/23, a significant hold can ruin their buying power in Vegas. I straightened it out with my host later.
     
    $1000 Buy In tagged along with Work Convention
  9. Sonya

    Sonya Queen of VMB

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    I have never really thought much about it. I typically travel on an otherwise empty, high limit card. I've seen a hold if I check my card from the road, but it's usually under "pending charges". There has been a bit of talk about holds and debit cards in particular lately, so I thought I'd share the info I received directly from them.

    I heard back from MGM Mirage, confirming that the fee is nightly, but not whether or not it's relatively new. I'm trying again. ;) Will let you know.
     
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  10. bshowell

    bshowell VIP Whale

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    I can say the Luxor, Excalibur, Vdara, and Mirage "per night" fees are not new. I was always told it was per night - although the first two allowed me to waive the incidentals (which means no charging to the room, of course).
     
  11. Crazycrue

    Crazycrue Low-Roller

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    I called the Mirage VIP Services on Sunday (yesterday) and asked this same question. Since I am comped is only a $200 hold for the entire stay which for me is 4 nights. So it must be different if you are comped.
     
  12. InDaGreen

    InDaGreen Tourist

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    Back home after spending last night at the Mirage. It's $200 no matter how long you are staying. I was there for one free night through MyVegas (and didn't give MGM a penny outside of the resort fee because of paid parking).
     
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  13. nostresshere

    nostresshere Mr. Anti Debit Card

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    No matter how many times this topic comes up, there is never a consistent answer.

    Ya gotta just laugh.

    Okay....If you do not have a decent credit card and living on cash, or day to day, or tight limit debit cards - then I guess it is serious.

    For those with a credit card - it is just downright comical.
     
    Last edited: Jul 12, 2016
  14. Kolmeseiska

    Kolmeseiska Low-Roller

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    Not sure it is a laughing matter but it seems that without history the hold is per night and with history it's per trip.
     
  15. Sonya

    Sonya Queen of VMB

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    I'm still hoping to get a direct and specific answer directly from corporate as we never seem able to pin down a specific policy on these holds. We speculate a lot based on our individual experiences or what we recall. I would love to have it clearly spelled out by them. I may not get it, but I try to share what I do get from them directly.
     
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  16. Lovegas95

    Lovegas95 Low-Roller

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    Thanks Sonya.
     
    Must...Go...To...Vegas!!
  17. nostresshere

    nostresshere Mr. Anti Debit Card

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    Thanks for hanging in there Sonya. Seems like it would be simple. After all, they must train all their front desk staff and give THEM some policy. I am sure it is not up to an hourly employee to make up their own rules.

    P.S. - While you are banging your head against the wall - remember to stop when you see blood!
     
  18. Frankr163

    Frankr163 Low-Roller

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    I always thought that if an incidental charge is worrying you, or the fact that you are living day to day, then Las Vegas might not be the right place for you!
     
  19. Sonya

    Sonya Queen of VMB

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    LOL! Yeah, I usually just wait until I fall down and take an impromptu nap. :bang:
     
  20. Kolmeseiska

    Kolmeseiska Low-Roller

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    Or a different country as we've discussed in the past. :)

    I don't think it's actually worrying anyone but it's nice to know it beforehand to avoid any unpleasant surprises. For example, there's a big difference for me if the hold is $200 or $1400. And yes, I know it's a hold, not a charge, but it make makes a difference.
     
    • Agree Agree x 2