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LV check-in lines, one thing I never can understand ...

Discussion in 'Misc. Vegas Chat' started by dmr, Apr 22, 2015.

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  1. dmr

    dmr Registered Abuser

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    I've traveled semi frequently all of my adult life, which is far more years than I want to admit.

    The one thing I've noticed as a fairly frequent visitor to Las Vegas is that the check-in lines in Las Vegas seem to be MUCH longer and more annoying and fatiguing than at anyplace else I can think of.

    Even hotels in Midtown Manhattan and the Chicago Loop seldom seem to have lines nearly as long as those you see (or worse, experience) in Las Vegas. Worst I can remember elsewhere recently was the Hyatt Regency in Chicago but that was not as bad as many LV hotels! Even other tourist destinations, like specifically the Hilton complex on Waikiki, do not have lines as nasty as in LV.

    Almost every other place it seems like the line is only a few deep and you're checked in with little wait.

    Anyone else noticed this? Any ideas as to why?
     
  2. wanker751

    wanker751 Dutch Rudder Enthusiast

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    I think the hotels are bigger? Maybe?

    I don't know, you'd think they'd want it to be quicker if they could...after all time spent in line is time not spending money.,..
     
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  3. TrewBrew

    TrewBrew Low-Roller

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    Agreed hotels with 1000 rooms likely more. Managing room cleaning with check in has to be a nightmare at best especially on a weekend. Also, everyone when checking in is asking for a strip view, fountain view or high floor when you check in any other place you take the room that you re given for the most part.

    It always takes a long time to find my fountainview, high floor but not too high, nonsmoking, away from the elevator but not too far king room..with a mini fridge
     
  4. Nevada1278

    Nevada1278 Low-Roller

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    Everyone checking in before me seems to take 3x longer than I do! Perhaps they're trying to secure an on-the-spot upgrade, or have been surprised by the resort fees/credit card hold and are arguing with the desk agent about it.

    I find if you do your research and book with the hotel directly, check in seems to go a lot smoother (and faster).
     
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  5. vegasvic

    vegasvic VIP Whale

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    As said above it's the sheer size of these properties. I was in Manhattan twice last year and yeah there were no lines but the hotels are MUCH smaller. Same in other cities. Size matters :)
     
  6. Nittany1

    Nittany1 VIP Whale

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    Checking into large NY hotels (NY Hilton, Marriott Marquis)I have waited in line behind 15-20 people.
    Those are a couple of the larger hotels at around 2000 rooms which is not large by Las Vegas standards.

    That being said,it often seems like a slower process in Vegas.
    Maybe it's the large influx of people at the same time for conventions on Sun.or Mon.and weekenders on Thur. or Fri.
     
  7. easy_money

    easy_money Low-Roller

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    As some the posters mentioned, the main factor I think are the amount of rooms and how many folks are checking in, especially on the weekends. For instance Caesars has close to 4000 rooms. Add along the special requests some have, whether it be a view or preferences of smoking or non-smoking, north/south/west/east towers, etc, it can add to the wait time. Also another factor maybe people that book through 3rd party sites. I've heard and seen many stories where the reservation wasn't correct or worse that they didn't show it in their system.
     
  8. leo21

    leo21 VIP Whale

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    I think it's the volume. However, I think they also gamble on how long they can get you to wait as well. I am always amazed when there is a long line but every counter is not open. And it will get worse the more they try and monetize early check ins.
     
  9. vegasvic

    vegasvic VIP Whale

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    I agree that it does seem to take longer with each check-in in Vegas. A lot of that has to do with all of the options available. Which tower, strip view or no strip view, various room types, etc...
     
  10. ExVegasLocal

    ExVegasLocal Low-Roller

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    Am I the only one who approaches the front desk with my confirmation, identification and credit card already in hand? It never ceases to amaze me how many people are digging for their stuff while the agent waits. "You need my credit card!? Hmmm. Well, I'm sure it's in here somewhere. Dig, dig, dig." Argh!

    Also, I often wonder what on earth these people are chatting about when they are up there! Sometimes they are just laughing and carrying on with the front desk agent like they are old friends. I wouldn't be surprised to see some of these people take out photos of their grandchildren. To quote John Pinette (may he RIP), "Get out of line!"
     
  11. Landshark

    Landshark Way into it...

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    Almost certainly property size. Of the top 20 largest hotels in the world, 13 of them are in Vegas.
     
  12. LolaDoggie

    LolaDoggie VIP Whale

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    Size. And they want you to get distracted and gamble.
     
  13. mamayi

    mamayi Tourist

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    ^^^ This. When I got in to check in, I saw a long line and went straight onto the casino floor to gamble instead....

    I don't know what the guy beside me was doing, but he was there before me and I was gone before he finished. I even did the $20 sandwich and asked for an upgrade and was still done before him.
     
  14. ken2v

    ken2v This Space For Rent

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    Noobs, rubes and hotels that are way too big.

    Doesn't happen at Four Seasons or JW Marriott.

    Or the Mansion.
     
  15. vegasvic

    vegasvic VIP Whale

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    They're the same ones that I run into at the grocery store. After everything is rung up and there's a total they decide to get out their checkbook and start writing out a check. Very slowly. Then they have to find their ID.
     
  16. shifter

    shifter Degenerate Gambler

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    Haven't noticed.
     
  17. makikiboy

    makikiboy VIP Whale

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    Many of the responses are correct but where else do you have a $20 sandwich "trick" to get a better room? I don't think you see this as much in most US cities. That means the desk clerk has to go through inventory to try to find available upgrade rooms.

    Even downtown you have people asking for special rooms, strip view, away from freeway or train, etc. etc.

    But then the next question would be how often do you think the $20 trick is used? 15%? 25%?

    I sometimes see long lines at places like at the Cal and other places where they "kind of" enforce the 3 pm check in rule. I don't see this happening at many hotels in other cities, usually people just show up during the day and they will place you in a room but in vegas you have some hotels like CET hotels which charge for early check in and other hotels that don't allow early check in. That means that most of the masses show up at 2 or 3 pm to wait in line to get a room.

    The other problem is there aren't enough clerks to handle check ins. Case in point at the Linq/Quad/IP. It was amazing how long the lines were to check in. Not sure if they corrected the problem but it was amazing that they only had 2 or 3 or 4 clerks to handle the many people checking in. The Cal also had 2 or 3 clerks to handle check ins, not really enough to handle the big crowd of people checking in at the same time IMHO.
     
  18. shifter

    shifter Degenerate Gambler

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    Funny story actually. One time I pulled up to the Mansion and no one was there. Walked in walked around nobody anywhere. I was like is this some kind of joke?

    Finally after a couple minutes standing there somebody came up and was like who are you? LOL

    Apparently my Rolls had gotten stuck so they sent somebody else. This guy didn't know he needed to call and let them know we were coming so they could setup the arrival party.
     
  19. staffordgambler

    staffordgambler Tourist

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    Stayed at Harrahs in January... they sent me e-mail to check in on - line early that morning. Sunday arrival. Then sent text that room was ready about 11:30am... still on shuttle bus.
    No line...............just picked up rooms keys at designated counter.

    Will do the same at The Linq this Sunday.......hope it goes as smoothly.
     
  20. TrewBrew

    TrewBrew Low-Roller

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    Me too....except when my plane landed only Tatoo was there apparently Mr. Roared was busy addressing a complaint about something.

    I suppose we all have problems it just a matter of the we expect and what we pay for.
     
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