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Loss of CET offers

Discussion in 'Comps' started by Gdicke13, Jan 21, 2016.

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  1. Gdicke13

    Gdicke13 Low-Roller

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    Hi, not sure if anyone has had this happen to them, but I have zero future offers from CET. I've been diamond for over 2 years now. For 10 years I've made multiple Vegas trips every year as well as hitting up other Caesars casinos around the country. I haven't been to Vegas unfortunately in 15 months. Would that result in loss of offers? I'd had thought maybe I would still have some offers to get me back. I went from nov/dec offers w/ a good amount to free play to nothing. I did book 2 upcoming trips for March and July through TR and got top level rooms compd at Caesars. I even could've booked a forum tower suite compd. The rooms are great, but I was hoping for free play or another offer that I'd be drawn to. Anyone else have any experience like this? As always thank you for any answers and help!
     
  2. Nevyn

    Nevyn VIP Whale

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    Same happened to me, although I was a much lower level player. I think they just cleaned out some of the lower level generic offers as people use the calendar anyway. I have now gotten a bingo tournament invite on there, and it was emailed to me about 2 weeks before I could see it online.
     
  3. FuzzyDiceCraps

    FuzzyDiceCraps High-Roller

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    You mention you have booked 2 trips already through TR. This happened to me with Grazie, where if you have 2 outstanding bookings they remove your offers until you complete one of your booked trips (I guess to prevent unlimited shopping around of offers). It caused me no small amount of stress late last year. It was the first time I'd ever booked two trips in advance, so I had never seen that before. Possibly this is going on with TR for you?

    I've only had one outstanding booking with TR at a time, so can't speak from experience.
     
  4. shacktown

    shacktown Tourist

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    My guess is that the analytics people have found that there is a history of high-value players that may fall on hard times financially (perhaps due to all the revenue they're generating for the casino!) that reserve as many future offers as possible when the players realize that they won't be able to play as much and their offers will inevitably decline. They want to lock in the sweet offers!
    *I used to work in database marketing for one of the big casino chains. One thing that we tried to figure out was how to determine if a new player was a "one-hit wonder" or was actually a solid potential long-term customer. Some new players would have incredible beginners luck, hit a big slot jackpot early on or go on a hot streak at the tables and play for hours. They would generate huge theoretical, we'd send them amazing offers, but then they would never play like they did on that first trip and the casino was actually losing money on the subsequent return visits because the offers were based on one magical run.

    Anyway - long way of saying casinos are probably covering their liability by restricting number of future offers you can redeem.
     
  5. CRAustin

    CRAustin Tourist

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    I was told by my host not to book too far out and double book as offers will dry up.
     
  6. BCMike

    BCMike VIP Whale

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    I'm a middle (lower) tier Diamond and have 2 trips booked at a time usually but normally they won't both be free play. Not sure if that has an impact. I did notice my free play offers went down for March/April though from where they were the last 9 months probably and my gambling has gotten heavier if anything. I know CZR's had tightened up offers in the past for the busier months anyways (March/April/October) because typically they can fill the hotels without offers or as good as what they usually offer.
     
  7. leo21

    leo21 VIP Whale

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    Long periods of inactvivity will cause offers to stop. You can still get comps but no offers unless they target you to get you back in. Once you have your trip you should see offers return. If you have a relationship with a host, they may be able to add you into a promo but that's a long shot.
     
  8. hammie

    hammie VIP Whale

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    Both my wife and I stopped getting offers in Atlantic City which is where we frequent most often, but are getting them for Vegas. She also gets some free play offers at Harrah's in Philly/Chester. Very strange.

    I had a work trip to Vegas in September and used my card and my wife's card a couple of times, not sure if that changed our profile or not.
     
  9. joaks

    joaks Low-Roller

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    I was told the same by my host.
     
  10. CindyS

    CindyS Low-Roller

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    I have called into the VIP reservation line after looking at available rooms last minute on the TR site and just ask them if there is anything that can be added, I usually get some free play and/or some resort credit. You can try that.
     
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