First post, please be gentle: Me: Visit LV 4-5 times per year. Platinum mLife. Typically average Table Games: $80/hand 4hours per day (BJ 2&6 deck, Craps) & $1 Video Poker 3hrs/day. Last year approximately 400,000 tier credits. Typically stay at NYNY, Monte Carlo, Mirage occasionally Mandalay & Beau Rivage. Last trip earned approximatley $300+ in EC. Have recently begun a relationship with a host for he first time. The request: I recently e-mailed this new host at one of the above mentioned properties regarding my upcoming birthday celebration. I requested 1) a comped room for myself. 2) A comped room for a rated player friend of mine with a less frequent history but a typically better rating than myself and 3) a friends and family room rate for a unrated friend. In addition also requested the opportunity to BUY four tickets to one of the upcoming Jimmy Buffett shows. The response: 1) my room - booked - "no problem" 2) my friends room - "he doesn't have an offer but I going to comp it anyway" 3) friends and family room rate - booked 4) Jimmy Buffett tickets- "we are all sold out, I suggest you try TicketMaster" My response: "Thanks for booking all of the rooms. Thanks for letting me know about the concert. I have bought the four tickets via TicketMaster." The problem: Today on the mLife website my offers included: 2 Complimentary Tickets to Jimmy Buffett and three free nights. "SOLD OUT" is the news I got. I am quite annoyed! At a minimum, this, in my opinion, makes the host look VERY bad. The solution: I am looking for the board's very insiteful and wise council as to how to handle this situation with this host or am I out of line by being annoyed. All constructive and otherwise humorous comments appreciated. BTW - To all: I have very much appreciated this board for its humor and insight about the world of casino comps. Thanks!