My take on a host at Pechanga being lazy, not looking at the big picture and doing so well he apparently doesn't need any new business. Let me start by saying Pechanga makes more gaming revenue than Wynn, Aria and any casino in Las Vegas. It is solely due to slot machines. I feel that take advantage of their clients as the odds are so stacked against them. While at Pechanga I saw little old ladies and men shoving dollar after dollar in the machines. How these people can afford this I have no idea. I never count other people's money but it looked like everyone in this casino were addicted. And there were 1000s of players. Mostly Asian. I would say 90% or higher. By the way all the players that I encountered were respectful, nice, considerate and truly pulling for me and their table mates to win. But the 100s and 1000s of dollars that were flowing from their pockets into the machines was mind boggling. I never play at Indian casinos or any other casinos as I feel you get NOTHING for your money. I was at Pechanga to golf and I put in 3 hours of play over a 24 hour period. Just called and they had my final play at 300 avg, 3 hrs and winning just south of 7k. Apparently I don't have a host there. I called to speak to a host and after being on hold for 15 minutes, transferred 2 times and given the third degree I finally got a host. I asked why I wasn't comped. He said let me take a look. "Your play was only 300 for 3 1/2 hours". "Your bill was 1500 and we took off 400". "And it looks like you hit and ran" I said "how could you say that? that's pretty cut and dry". I asked him to look inside the numbers. I told him how could I hit and run if I played 3 1/2 hours at 300 and won 7k in a 24 hour day? How could I be hitting and running if I was playing baccarat at a 900 avg for 1.5 hours? He said let me see. Oh, he says, after you checked out you played too. (He thought I was there for 48 hours but too lazy to look). And you did play 900 a hand at baccarat. But you played 100 at craps? He said 900 a hand is strong but 100 is weak. I said I bet 100 on the line with 600 in odds each and every time. I told him I know you don't count odds but you Must take into consideration in the big picture how I play if you want my business! In the long run I lose! A lot! I told him I want to come back to play golf, see concerts and I will never want something for nothing. I just don't want to hassle with comps, rooms etc.. He said I can't do anything more for this last trip but if you want to come in again call me and I will at least bring you in at casino rate or better. I said no thank you. All he had to do is go into my account and see my baccarat avg and know I play. Know that I don't want something for nothing. Apparently they are doing so well that they really don't care for my demographics. I was prepared to lose 10k in 24hrs and he didn't see that. He was short and said in 22 years he has had maybe 2 players ask for theo, avg, hrs, comp $$, discounts on losses over 10k, gas money and so on. I said" Good for me!" So what, I'm informed and Educated.. Don't fault me. He shrugged it off and said call me next time before you come in and I will try to take care of you. He has a big portfolio of clients and doesn't care either way if I come in or not. If my employee was to act like this I would be pissed to say the least. That's my story and I'm sticking to it!