So I go to drop a phone line from my service -- as in another thread it was for my Daughter-in-law - now ex daughter-in-law lovingly referred to as the bitch/ho -- You can not do this on line you have to do it by phon-e. I have just spent 50 minutes on line with Sprint and talked to 4 different people -- amazingly frustrated. I had thought about upgrading and changing to an I-pad. Of course Sprint Operator #1 offers me this. She can get me an Ipad mini for $0 down, It comes to $25 a month -$15 credit a month and it would now be $10 a month. I have been paying $20 a month for the extra phone. Okay lets do it. She transfers me to Operator #2 -- He quotes me $45 a month for the same thing. Ummm no -- He says the I-pads are not included in the offer. But he can get me a tablet. I am looking at their website and I see a Galaxy tablet -- okay I will do that one. No the only one he can offer me is a Slate which would be around $15 a month -- the cheap A$$ tablet that only gets 2 stars -- no I don't want that. Finally lets just drop the whole line no upgrades. -- He then transfers me to the Operator #3 to drop the line. I have to go through the whole rigamarow of cancelling that line. She wants to know if I want to upgrade to a tablet -- are effing kidding me. No I calmly explain in a frustrated voice I want to drop the line. She now has to transfer me to Operator #4 -- nice guy really. I tell him how frustrated I am and that they tried to pawn the cheap a$$ slate on me -- He laughed and said yeah I wouldn't get that one either. ARRGH - wasted almost an hour for nothing.