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How long to wait for host to email back?

Discussion in 'Comps' started by Tammy58, Feb 10, 2014.

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  1. Tammy58

    Tammy58 Frugal Slot Jockey

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    It's been 2 weeks since I emailed my host at South Point. She has always been very accommodating in the past. Usually takes her a week to get back to me. I don't want to seem pushy, I appreciate what she has given me in the past. Do you think I have waited long enough and should email her again. I have no patience...I haven't been since Halloween, for all I know she isn't there anymore. I really want to get my April dates set up. How long do you wait before sending the second email?
     
  2. bubbakitty

    bubbakitty native Texan; born and bred.

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    How about phoning and just asking if (insert name) is still a host there? Probably after two weeks they are not........but if still there perhaps hook up with another on staff.....
    sometimes the web site has a list of the hosts available on property and sometimes not......good luck!
     
    1st Super Bowl DT...Panthers / Browns no doubt
    Spur of momento trip
  3. 2VegasNuts

    2VegasNuts High-Roller

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  4. nostresshere

    nostresshere Mr. Anti Debit Card

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    Casinos employ hosts to increase revenues. Assuming most of those asking are worthy of a host (dollars donated) and they are there to enourage gamblers to come donate, then why???

    * If they are out of the office for a few days, or more, why not have an auto email letting people know?

    * If they are out, why not have a message on their answering machine indicating such?

    * If they are gone, auto reply, or send the email to somebody that gives a $hit.

    * A quick and simple reply takes but a few seconds.

    I just don't get it.
     
  5. smartone

    smartone VIP Whale

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    I agree... after a few year's of a great host at Hard Rock, he left for the Palms and the lady I have now is just awful at communicating. This upcoming trip I intend to ask for a new one. An "out of office" message is the norm in business.
     
  6. timtanium

    timtanium Tourist

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    Courtney from South Point gets back to me usually within a day, even when she is off work (sends my email to another host). Try the email again and copy another host just to be safe.
     
  7. Tammy58

    Tammy58 Frugal Slot Jockey

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    Lucky Tim, It is Courtney I was talking about. Usually takes her most of a week to get back to me...I always seem to send things on her day off. I will email again tomorrow. I figured as long as she was still on their site she was still there.
     
  8. jpw711

    jpw711 VIP Whale

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    Pam usually gets back to me within 30 minutes. She also has an 'out of office" reply for her email if she is off.

    My former host there, who is at the Trop now (wonder if her offer to match my offer at SP would really include a suite?), was pretty slow.
     
  9. nystocktrader

    nystocktrader Tourist

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    If I don't hear back from any host within 2-3 days, I'll just phone and ask is anyone else can help.

    Never had a problem.

    Best of luck,
     
  10. Kickin

    Kickin Flea

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    I don't know how long you should wait, but 2 weeks is definitely too long. It doesn't matter where you rank in her book or how busy she is, especially if this is the norm for her. It makes it difficult to make other plans and you risk losing out on booking other options in case she comes back and says she can't do anything for you. I'd call the hosts office and ask to be reassigned to a new host.

    Personally I think even a week is too long to wait for a simple response, but not awful if your trip is far out on the calendar. I'd probably wait a few days max and then call or email again.

    Hosts I've dealt with usually get back within the day and I know I'm not a profitable player to them. Sometimes they just call shortly after I send an email instead of replying back.
     
  11. VDMTom

    VDMTom Low-Roller

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    My Aria host takes no longer than 1-2 days to respond. I would never wait over a week. Time for you to get a new host. :thumbsup:
     
  12. Peachiekeehn

    Peachiekeehn High-Roller

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    Sometimes my host at Caesars can take a long time to get back to me too but after a week I send him an email just asking if everything is ok and to let him know that I can't book my flights until I hear from him. That usually gets him going.
     
  13. DjZZeRo

    DjZZeRo Tourist

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    If they don't respond via email back. Just call them. Emailing usually takes forever. Its not reliable.
     
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