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How do you get offers via e-mail?

Discussion in 'Comps' started by Tigris, Jun 27, 2016.

  1. Tigris

    Tigris Tourist

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    Hi everyone,

    I'm currently Mlife Gold.
    This year will be my third time in Vegas and Aria.
    First time I booked directly via their web site.
    Second year, casino vip services supervisor helped me and made my reservation via e-mail.
    Last year, mlife desk gave me a casino host's business card. During planning this year's visit, I e-mailed him but he didn't help me much. So I wrote to casino supervisor again and she made the reservation again.

    during all this years and this process, I've never got any e-mails from Aria. I see on VMB people get e-mails and offers and also upgrade offers.
    I've an upcoming reservation for September and a i think a corner suite upgrade would be nice but I dont't get any upgrade offers.
    Is that because of I don't live in USA?
     
  2. loonytoony

    loonytoony VIP Whale

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    Make sure they have your account flagged to receive offers.
     
  3. Chuck2009x

    Chuck2009x VIP Whale

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    I think it's common for people who reside outside the US to not receive email offers, but there are other mysterious things about how they do it as well.

    I get offers in my online account at the Corporate level, from Aria, and from MGM Grand. The only one I ever get emails from is MGM Grand.
     
  4. nostresshere

    nostresshere Mr. Anti Debit Card

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    Since you are from Turkey, I think you will see way less. Seems others that are overseas have mentioned not getting offers like U.S. based players get.
     
  5. Tigris

    Tigris Tourist

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    how can i do that?
     
  6. Tigris

    Tigris Tourist

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    what is online account? do you mean mlife web site?
     
  7. Tigris

    Tigris Tourist

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    i see. too bad :(

    should I write to hotel for an upgade or should I wait until the check in?
     
  8. Marilynfan

    Marilynfan Low-Roller

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    Not sure if they treat Canadians any different than overseas but I get email offers and I even got my first mailing from Aria and Cosmopolitan recently. Surprised they would bother to waste the money on postage when it is the same as what comes in the email.
     
  9. Marilynfan

    Marilynfan Low-Roller

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    You'll probably have to wait until check in. I tried to see about an upgrade to corner suite. I've gotten one in the past emailed to me for $75 so I was hoping I could do that again. I was told it is not part of my current offer and I would have to wait until check-in to see if it is available. Which sucks because I wanted to use the limo pickup from the airport to surprise my Mom.
     
  10. georgesken

    georgesken Low-Roller

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    I asked the same question one year ago directly to mlife and this was the Answer (I live in Belgium):

    Thank you for contacting M life Member Services. Our IT Support team, let us know per corporate policy, we can only send emails to US and Canadian addresses. Please let us know which resort you are interested in getting offers/promotions and we can forward their phone number or forward your request direct to the property. We look forward to welcoming you to MGM Resorts in the future.
     
    Once again
  11. Tigris

    Tigris Tourist

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    yeah, i better wait until the check in then.
     
  12. Tigris

    Tigris Tourist

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    did you? anything happened?
     
  13. georgesken

    georgesken Low-Roller

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    I send them A mail with the resorts I was interested in. Every resort just answered with the offers I could See in my mlife account.
     
    Once again
  14. Tigris

    Tigris Tourist

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    Great! I'll do the same thing then :)
     
  15. LukeDWyatt

    LukeDWyatt Tourist

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    That seems strange to me.
    I would have thought they'd only have restrictions on email WITHIN the US.
     
  16. BayouBengal

    BayouBengal VIP Whale

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    You'd think email would be preferred for international due to cost of mailing plus timely delivery.
     
  17. georgesken

    georgesken Low-Roller

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    We sure don't get any real mail, we only have the offers you can See on your online account.

    Still a strange policy because wynncore ,Cosmo and V/P send me email offers.
     
    Once again
  18. Tigris

    Tigris Tourist

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    I thought they were sending upgrade offers too because I've seen such posts here in VMB.
     
  19. Tigris

    Tigris Tourist

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    I sent an e-mail Mlife btw. 24 hours passed, no reply though.
     
  20. mickefc

    mickefc Tourist

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    Never once have i had a email offer from Mlife even though I have stayed at their properties about 20 times in last 8 years or so I have though had 3 letters through the post from a host at the MGM introducing herself and with various offers and i have been in email contact with her and asked her the question about email offers to overseas people and she thought we did get them lol

    Funny thing is i have only ever stayed at Planet Hollywood once back in 2012 and i get offers from TR resorts all the time through email