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Host questions

Discussion in 'Comps' started by ssyx, May 24, 2012.

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  1. ssyx

    ssyx Low-Roller

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    This has probably been covered a million times so sorry in advance but...

    OK, so me and my girlfriend just returned from Vegas, staying at the Mirage.
    We are now comfortably platinum Mlife.
    We play quite a lot, usually 100$ a spin each on roulette or 25$BJ , and also slots anything from 80c to 3$ a spin for long durations.

    After being asked a few times if i had a host i decided to speak with one and he comped my F&B and said next time make reservations through him.

    My question is what is the main benefits of having a host. I already earn pretty good comps and got a room for 7 nights free without host, so just wondering will there be a significant difference now that i have a host?
    Also i plan on staying half my next trip in a different MGM property, the Aria, are hosts limited to the casino they are based at or could i get a good deal from the Aria through the Mirage guy?

    Thanks.
     
  2. engicedave

    engicedave VIP Whale

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    Think of it this way, you have someone watching your back.
    As long as you keep up your play, your rooms will be covered and likely your F&B
    Their job is to keep you happy as best they can.
    If going to another MGM prop, ask your MGM host if they can take care of your Aria rez, they likely can.
     
  3. MangoPort

    MangoPort Low-Roller

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    This is pretty accurate. In the past they could do a lot of "extra" stuff for you but now just think of them as a central point of contact.

    Can't get a table at the restaurant you want, perhaps your host can help you? Need someone to complain to about something, your host is always a good ear. Would rather just email someone your dates and have it taken care of rather than calling the players club, entering your promo code, giving your credit card etc... just email your host.
     
  4. engicedave

    engicedave VIP Whale

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    Also remember, you are also building a relationship, host and player is a two-way street. Maybe you want to kick off this relationship right and drop the new host a thank you email, even send a small gift. I send mine an arrangement from Edible Arrangements on occasion. It's different, healthy, fun and something the host can share with others. Some will send a bottle of wine, or a gift card. Even if you don't send anything, at least let them know you appreciate their help.
    I am not a big player (I'm with CET), but I know what I am, a solid low mid-roller, probably about same as you. Know your place and try to work within it. You need a room, email host, they'll hook you up, may not be a roller suite, but likely a minor upgrade and/or a room with a view. Over time, you might get the occasional surprise nicer room if the timing is right. Host can set up your limo from airport, show tix, dinner rez, things like that.

    But remember, you need to keep up your end of the deal. Keep up your play. Don't seem like a mooch and only contact them when you need something. Build a relationship
     
  5. ssyx

    ssyx Low-Roller

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    OK thank you for the info and tips guys.
    :peace:
     
  6. LV_Bound

    LV_Bound VIP Whale

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    Without a host you only get X percentage back.
    With a host they will give you at least X percentage back.
    If you happened to have a run of bad luck and lost an amount much higher than what they calculate as "expected loss" a host will usually comp you a little extra.

    My question is about the above replies. Are you stating that my NYNY host can make arrangements for me and get me a good deal at Bellagio?
     
  7. Polemarch28

    Polemarch28 Tourist

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    I'm currently reading a book called Whale Hunt In The Desert... it's a biography of the career of Steve Cyr, a major host. Anything you ever wanted to know about high end megahosts - I can't stop reading it.

    Doesn't apply to questionable lowmid rollers like myself, but still, kind of neat. It puts into perspective the value of a low/mid-level player in the context of the level of attention these people pay to the true high rollers and whales. When a host gives me a room or a limo, that's pretty cool, but it's nothing compared to what they can do for the stratospheric players.
     
  8. engicedave

    engicedave VIP Whale

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    I believe they can and don't see why they can't. I am sure they'd prefer you stay on their property, but would likely be able to help you at other properties under their umbrella.
    I know it is that way with CET, so much so, my Paris host set me up at PH on my trip a month ago and said she can set me up at any CET property anywhere, even NOLA or STL for example.
    With CET, your host is or can be your host across the board, don't see why it's not similar with MGM
     
  9. TommyToledo

    TommyToledo Low-Roller

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    My CET host has done some great things for me and provided a lot of savings. Example - I am going to Vegas in about a month and when I looked on the Total Rewards website I got certain prices, mostly comped rooms but I would have to pay for an upgrade to a suite. When I called her to make the reservation, I requested a suite upgrade which she was able to get me comped.
     
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