I have never delt with a host before, only calling the MLife "VIP number for each hotel and seeing "what they could do", I have learned (I think) that they can only "do" what is on the computer in front of them, correct me if I am wrong. I have never "pushed back". I played a consistent 4 hours of blackjack a day for 3 days last stay at MC, not sure I "qualify" for anything going forward, but did get $120 food and bev credit on the way out the door (room was in my Dad's name, so they couldnt do anything on that, tho not sure they could have anyway) Am I speaking to the right people when I call, do I ask to be transferred to a host. Monte Carlo is fine for my next trip...I am not pushing for "higher end", but prefer to not move to Luxor or Excalibur. Can anyone advise on my "scripting" when I speak with someone? I am used to rejection so happy to call and try, worst they can say is...no Trip planned for latter half of october.