She checked into the Monte Carlo tonight at about 10pm, had a 2 queen non-smoking room reserved. They're out of non-smoking but said she can switch rooms tomorrow. Here's the kicker, she was told that she has to be completely checked out of the smoking room by 11am and if they don't have a non-smoking room ready she can have the bell desk hold her luggage. This makes no sense at all, what if you want to go to the pool, now all your stuff is packed away and you have no room. Another odd thing, she gave them the SW Airlines Rapid Rewards number and was told that they only apply that to full price rooms. According to the SW site it can't be applied on 3rd party or comped rooms. We used the 2 nights get 2 show tickets deal. Not hardly a comped room.