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Harrah's ... Disappointing.

Discussion in 'Comps' started by rutgers, Aug 27, 2015.

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  1. rutgers

    rutgers Tourist

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    Anyone else out there less than thrilled with offers received from Harrah's properties in Las Vegas? I'm a longtime-diamond member, hit aspiration level this year too and I feel like I'm getting jack in terms of any really good offers. I'm sure it is due to the current financial state of the company, however, hosts there are of no help either. It's rather disappointing. Makes me wonder why I keep giving my business to this outfit.
     
  2. DaiLun

    DaiLun R.C., L.C., and A.A.N.G.

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    My first year with CET (this year) has taken a long time to ramp up offers. FreePlay has been the most noticably deficient part of the package, but has been getting better. It has been taking about 4-6 weeks after a trip before my offers ramp up. I am not almost at the level I would expect, but still have to "nudge" my host to bring them up to speed.
     
  3. leo21

    leo21 VIP Whale

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    Do you need offers? At that level you should have access to a host who may be able to do more for you than the marketing arm that generates offers.
     
  4. DaiLun

    DaiLun R.C., L.C., and A.A.N.G.

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    If you're referring to me, I didn't feel as if I had enough "leverage" to ask for increased free play until I had an offer "in hand" from a competing casino. Then I went to my host and said . . "I'd really like to stay at xxxxx but it's really tough to make that call when CET is only offering me $50 FP and yyyyy is offering me $500". My CET host didn't bat an eye, and met the offer straight away. That's why I keep a secondary property on hand.
     
  5. rutgers

    rutgers Tourist

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    That's the frustrating part ... I do have a host in Vegas but he's pretty much useless. Tells me that everything they do now has to be vetted through higher ups. I don't really buy it but I've pressed and pressed and hit a wall. He put me in for a suite upgrade but even that's NOT guaranteed.

    - - - Updated - - -

    That's a good idea. I'm slowly starting to build offers at MLife properties so I will continue to do that and then maybe have a little more leverage. Thanks!
     
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