We stayed Sunday night,we do stay at Harrahs sometimes twice a month. This is their primo tower,so we were really shocked! Starting in the elevator we were amazed,the doors were filthy,stainless steel ,so its very noticable,floor in elevator was dirty,looked like hasnt been vaccumed in a while ,15th. floor hallways dirty and room looked like the very minimum cleaning job had been done. To us there's no excuse for this period,dont want to hear about cutbacks,layoffs and the fact that room was free. I grabbed a "suit" on the way out who had asked if we needed help with anything. He was a finance guy,but he listened intently and said he would report it . Mrs. said she doesnt want to go back there again,just turned off.