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Hard Rock VIP Reward Card

Discussion in 'Off-Strip Hotels & Casinos' started by DougSR, Sep 11, 2013.

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  1. DougSR

    DougSR Newbie

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    First post! Hey from Texas!

    My date and I are staying at HRH for 3 nights to see Motley Crue later this month. $24.95 for the VIP card. I'm hopeful to use that plus a $20 for room upgrade. Since we're not big gamblers I can't see us racking up a ton of points.

    Is there anything else this card can get me? I'd like express checkin and express entrance into Beachlife. Anyone have any experience that they can share. Thanks in advance.
     
  2. smartone

    smartone VIP Whale

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    VIP Card?

    Hmm... not sure what you mean by VIP card? The Hard Rock Hotel (Las Vegas) reward/loyalty program is called BackStage Pass. I've included the link below... that'll tell you the benefits and levels. I also checked, because I thought maybe it's something special they're offering with the concert/room package you purchased, but didn't see anything.

    http://www.hardrockhotel.com/las-vegas-casino/backstage-pass

    Be sure that you're not talking about something from the Hard Rock Café. Though there's a location out front of the hotel (also one on the strip), it's not affiliated. I also found out that other loyalty cards from other Hard Rock casinos like in Albuquerque, etc. also don't apply in Las Vegas.

    In short the Hard Rock Hotel in Las Vegas pays to use the name, but doesn't associate with almost anything with the same name.

    I will tell you this... you'll LOVE the concert!!! My wife and I saw them last year at The Joint and it was well worth it. They bring in a good crowd and the casino is lively before and after the event.

    Have Fun!!!
     
  3. jr7110

    jr7110 VIP Whale

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  4. DougSR

    DougSR Newbie

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    Thanks so much for your responses. Yeah, that is the card I got. We are definitely stoked to see Crue. I can't wait. We'll be front row at Rock of Ages the night before. Kind of a warm up.
     
  5. jr7110

    jr7110 VIP Whale

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    you will have a great time - and that is all that really matters!
     
  6. Kimsa70

    Kimsa70 High-Roller

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    I'm going to see them on 9/27...I have one 4th row seat I purchased months ago, then Hard Rock offered me 2 free tix and a suite for two nights, too. Enjoy!
     
  7. 44inarow

    44inarow VIP Whale

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    I hate to break it to you, but I'm not entirely sure this card is going to do anything for you in Vegas:

    https://members.hardrock.com/rewards-locations#locations

    Note the "Not Participating Locations" includes "Las Vegas Hotel".

    This is a quirk of the confusing history of the company; the short version is that the Hard Rock in Las Vegas went to Morgans Hotel Group long before the rest of the company went to the Seminoles. It's not so much that they pay to use the name; it's actually the opposite, in that the sale included the right to use the Hard Rock name for hotels and casinos in certain places, including Las Vegas, which is why there are other outliers like Tulsa and San Diego. But the corporate history is a bit of a mess, and I say that as someone who likes to think he actually understands how the current Caesars came to be.

    Anyway, the practical result is that the Las Vegas location (along with a couple of others) is completely separate from the main Hard Rock company. But then again, the section I pointed out only lists "Where you can earn and redeem rewards", so it's possible the benefits still might apply there. I would call and find out exactly what's going on with this before proceeding any further.

    EDIT: As I think about it more, it would be immensely sketchy for them to offer this for sale without referencing somewhere up front that the Vegas property isn't included, given that that's probably the most famous one, so I'm inclined to think that it should work. But I still recommend calling to check.
     
    Last edited: Sep 18, 2013
  8. DougSR

    DougSR Newbie

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    It's extremely confusing. You look under the "Participating Locations and you see "Las Vegas" and "Las Vegas at Hard Rock". Then you look under "Not Participating Locations" and there is "Las Vegas Hotel". I'll give them a call before departure and get the real story.

    At any rate, it's not like I've never blown $25 in Vegas. :beer: I'm sure we'll be fine. The girlfriend is looking sexy and picking out new clothes. We've got 1st row for Rock of Ages and 11th row for Crue.
     
  9. 44inarow

    44inarow VIP Whale

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    Well, remember that are actual Hard Rock Cafes in Vegas, one right on the Strip near the MGM Grand (which I would guess is "Las Vegas"), and the other on Paradise near the casino (which could be "Las Vegas at Hard Rock"). Those are all but certain to participate in the rewards program. What makes it so tricky is that the Cafes and most of the Hotels and Casinos are one company, but the Las Vegas Hotel and Casino and a couple others were spun off separately.

    Definitely let us know what they say when you call, though. I'm interested to hear how this turns out.
     
  10. DougSR

    DougSR Newbie

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    It's a NO!

    Called the hotel and unfortunately they do not honor the VIP Rewards Card purchased on the domain name "hardrock.com". They only are affiliated with the domain name "hardrockhotel.com". SO, I'm out $25. It's chicken spit if you ask me but obviously I should have checked with you guys first.

    Regardless, 9 days until the party begins!
     
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