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Etiquette on Switching Host

Discussion in 'Comps' started by Naturaleight, Nov 7, 2012.

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  1. Naturaleight

    Naturaleight High-Roller

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    What is the etiquette on switching from a host you do not like/want to a different host at the same property?

    I emailed a new host at this property explaining the situation and they did not respond. Is there anything specific you should ask for or say? Do switches usually work out?
     
  2. shifter

    shifter Degenerate Gambler

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    your best bet is to get a recommendation of a good host from someone and then get in touch with the new host in person or on the phone not via email. realize that your old host that you don't like is their co-worker and they may like the guy or not, but they have to be professional. so you don't want to put them in a bind by bad mouthing the guy. just say you got a top recommendation for them from a friend and you'd like to work with them on your next trip. they know what that means. they may mention that you're already coded to the other guy because they don't want to step on toes, but then you just say that you want to switch it up. you may have to send an email to the director or the VP just so they know that it's you who wants to make the change and not the new host poaching you.

    as far as switches working out, if the new host really is a good host, definitely. nothing better than going from getting sub-par treatment to having a great host. i've switched hosts at multiple properties and have never been happier.
     
  3. Film-Noir

    Film-Noir High-Roller

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    Hosts

    Can confirm what Shifter said.

    Have had same problems w/hosts & e-mail,
    As-in they don't read theirs.

    Eep!

    Phone call works like a champ!
     
  4. evoni

    evoni High-Roller

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    If it's Wynn you need to email their boss to request the change of host, the VP of casino marketing. I did this earlier this year because for various reasons it's easier for my friends and I who meet up in Vegas to have the same host here.

    With the Sands group if you know who you want to switch too and they want to be your host they will tell you how to go about it. I did it once there and it was very easy.
     
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