1. Welcome to VegasMessageBoard
    It appears you are visiting our community as a guest.
    In order to view full-size images, participate in discussions, vote in polls, etc, you will need to Log in or Register.

Ethics/etiquette question

Discussion in 'Non-Vegas Chat' started by JWBlue, May 17, 2016.

?

Should the first buyer receive a refund?

Poll closed Jun 16, 2016.
  1. Yes

    29 vote(s)
    93.5%
  2. No

    2 vote(s)
    6.5%
Thread Status:
Not open for further replies.
  1. JWBlue

    JWBlue VIP Whale

    Joined:
    Feb 24, 2010
    Messages:
    1,660
    Location:
    Irvine, CA
    Trips to Las Vegas:
    10
    Sold a computer on ebay for local pickup a month ago. Listing says returns are not allowed.

    Contacted buyer by phone, email, and text to make arrangements for pickup. No response.

    Sold computer again to someone else.

    Should the first buyer receive a refund? I was going to send a refund. My girlfriend says I should not and that I am too nice.
     
  2. jamesxnj

    jamesxnj VIP Whale

    Joined:
    Oct 12, 2009
    Messages:
    1,089
    Location:
    FL
    Trips to Las Vegas:
    17
    I voted Yes.Bottom line is you sold your computer like you wanted and who knows what happened to the original buyer? An Emergency?
    If he no-showed on a couple meetups that wasted your time and expenses I would think about a partial refund but that is not the case.
    Just file this one as another ebay experience..I've been on there since 99 and have come across some wierd things a lot.
     
    • Like Like x 1
  3. aa0154

    aa0154 Tourist

    Joined:
    Dec 26, 2014
    Messages:
    34
    Location:
    Austin
    Trips to Las Vegas:
    43
    Yes. It's not free money.

    Redfund everything minus any Ebay/paypal fees etc..
     
    • Like Like x 2
  4. ripper

    ripper Tourist

    Joined:
    Dec 13, 2014
    Messages:
    62
    Refund but cover your expenses and some for your time.
     
    • Like Like x 1
  5. Geogran

    Geogran OTD Tea Sipper

    Joined:
    May 1, 2014
    Messages:
    1,406
    Location:
    capital of Texas
    Trips to Las Vegas:
    42
    Yes - refund
    Why not send one more email or text with subject/title:
    "Please reply so your computer purchase refund can be processed" or something to that effect?

    That's a strange one for sure.
     
    • Like Like x 1
  6. queuetee

    queuetee High-Roller

    Joined:
    Jul 12, 2008
    Messages:
    640
    Trips to Las Vegas:
    25
    If the person contacts you, then refund as you see fit. If still nothing from him/her and apparently there have been no responses(?), then let it go.
     
  7. leo21

    leo21 VIP Whale

    Joined:
    Jan 9, 2010
    Messages:
    4,712
    Location:
    Chicago South Suburbs
    Trips to Las Vegas:
    14
    Yes, only because you don't want problems with eBay and I am assuming Paypal down the road.
     
    • Like Like x 1
  8. hammie

    hammie VIP Whale

    Joined:
    Sep 18, 2006
    Messages:
    2,378
    Trips to Las Vegas:
    5
    Communicate to the buyer through eBay messaging so there is a "paper" trail in case he files a complaint about non performance. On the third attempt advise him the sale is cancelled.
     
    • Like Like x 1
  9. Auggie

    Auggie Dovahkiin

    Joined:
    Jan 8, 2009
    Messages:
    5,749
    Location:
    Burnaby, BC
    Trips to Las Vegas:
    14
    Legally, you would have to return their money.

    Also, you should do it by cancelling their purchase, not just sending them money - if you just send them money that leaves them the option to cancel the original transaction whereby they would get double the money back (the money you sent plus the cancelled transaction money returned) and then you would have to basically fight to get the cancelled money back
     
    • Like Like x 1
  10. DaiLun

    DaiLun R.C., L.C., and A.A.N.G.

    Joined:
    Apr 24, 2014
    Messages:
    2,334
    Location:
    San Jose, CA
    Trips to Las Vegas:
    50
    Yes. You should refund the money proactively because the buyer could file a "no ship" case with eBay. You are not entitled to the money from the first buyer if you didn't fulfill the terms of the sale.
     
  11. TrewBrew

    TrewBrew Low-Roller

    Joined:
    Mar 9, 2015
    Messages:
    182
    Trips to Las Vegas:
    4
    Refund the money. I would consider reducing by any cost that you may had due to the missed sale. Not anything for your time though that would be hard to justify the amount .
     
  12. MikeOPensacola

    MikeOPensacola VIP Whale

    Joined:
    Sep 26, 2012
    Messages:
    2,960
    Trips to Las Vegas:
    55
    +1. Bingo on Hammie's post. I would make further attempts to communicate with the purchaser through eBay and cover yourself in the process. A refund is probably in order but at this point the ball is most def in their court.....
     
    Annual Summer Bliss in the Land of Milk and Honey!!!
  13. C0usineddie

    C0usineddie VIP Whale

    Joined:
    Jun 7, 2011
    Messages:
    2,516
    Location:
    San Diego
    Trips to Las Vegas:
    12
    How would you like to be treated if you had bought the item?
     
  14. deansrobinson

    deansrobinson Low-Roller

    Joined:
    Jan 27, 2016
    Messages:
    331
    Location:
    Tampa
    Trips to Las Vegas:
    6
    I'd say that he warrants a refund as he did in fact pay for the device. The inability to pick it up is a separate matter. While you may wish to be rid of the device as soon as possible, this sounds to me like something unexpected (laying up in coma? deported? sent to a black site for further enhanced interrogation sessions?) happened, as I can't imagine there are a lot of people out there paying and not collecting merchandise.
     
  15. SH0CK

    SH0CK Stylin' and Profilin' Quasi Tech Admin

    Joined:
    Nov 2, 2001
    Messages:
    12,928
    Location:
    Tennessee
    Trips to Las Vegas:
    37
    As someone who sells a lot of eBay, you need to initiate a cancellation with the buyer thru the eBay interface since you sold it to someone else.

    If you're lucky, the person will agree to the cancellation and eBay will refund that person's money (the buyer has a few days to agree or decline and eBay automatically cancels the transaction if the buyer is unresponsive.).

    If you aren't lucky, you're going to get dinged by eBay and possibly Paypal for not fulfilling your end of the agreement.

    Exactly :thumbsup:
     
  16. merlin

    merlin VIP Whale

    Joined:
    Aug 1, 2009
    Messages:
    2,409
    Location:
    mn
    Trips to Las Vegas:
    40
    When you sold it to the guy and took his money it now belonged to him, you dont have the right to resell it again. You prob have the right to throw it in the trash if he never picks it up, but you cant and shouldn't resell his property. Give the guy his money back.
     
  17. Julie888

    Julie888 High-Roller

    Joined:
    Oct 7, 2008
    Messages:
    986
    Trips to Las Vegas:
    50
    Is there any way this can be similar to the scam where you are paid or overpaid, the buyer cancels and after you refund, you learn their first payment was bogus. I don't know if this can happen will eBay.
     
Thread Status:
Not open for further replies.