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Encore Hosts and Comps

Discussion in 'Comps' started by LetsDoThis, May 5, 2015.

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  1. LetsDoThis

    LetsDoThis Low-Roller

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    I've never approached a host to request comps - what/when is the best time to do this (just before check-out?) Any suggestions on what to say/how to say it?

    Specifically, I'm staying at Encore - after my last stay a few months ago they sent me an email with a comp offer that I couldn't redeem before it expired...can I mention that "hey you guys offered me this comp so how about another one?"

    Any advice welcome :)
     
  2. Hobofrank

    Hobofrank Prime Minister of Idiocracy

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    Honestly, call the front desk and ask to be transferred to VIP/Casino service
    have your Red card number handy and ask
     
  3. Scottndindy

    Scottndindy Low-Roller

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    Before checkout is fine. You can stop in person or call on the phone. When you speak to the host just say: "I'm about to be checking out and I wanted you to review my play." They will need your red card number and will look up your play. Based on your theo they will be able to evaluate if they can do anything.

    Hosts have no control over marketing offers but if the theo is there they can offer you comp rooms. If you have received offers in the past you have nothing to lose contacting a host before your trip and let them know you had some marketing offers and wanted to see if they could take care of your upcoming stay. The worst thing they can say is no. For table play they are going to want $250/hand average 4 hours a day to cover basic room. Play higher than that will result in additional complimentaries.
     
  4. Goosey

    Goosey Low-Roller

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    I wonder if there is an internal policy where a host will always be allowed to match a marketing offer. It makes sense as there's no reason to go through a host if you get less up front than calling into marketing yourself.

    My experience has been it takes a lot less to get a comped room than some high rollers here have made us believe.
     
  5. shifter

    shifter Degenerate Gambler

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    if you get a marketing offer beyond your play, a host won't want to book it.

    that's because he will be on the hook for your play and comps

    and if he knows you're way overcomped,

    it's worse for him than just letting you book the marketing offer.
     
  6. Goosey

    Goosey Low-Roller

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    But have you ever heard a host unwilling to match a marketing offer? Has that ever happened to you?
     
  7. sindustry

    sindustry VIP Whale

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    shifter may be the wrong person to ask about that...his marketing offers probably come nowhere near what his Hosts give him. If his Hosts were to only match his marketing offers, they would probably feel like they just won the lottery.
     
  8. shifter

    shifter Degenerate Gambler

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    absolutely.

    not to me, but I've talked to my hosts who said they have players who come in with these incredible marketing offers

    and they tell them call VIP and book them because I can't do anything near that.
     
  9. JeJas

    JeJas VIP Whale

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    I guess I am always over comped.
    I've never played more than $10 a hand ( I mean slot machine).
     
  10. Jordan

    Jordan Caveman

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    What kind of play do you think they are looking for, for a slot/VP Player? 25-50k Coin-in?
     
  11. Scottndindy

    Scottndindy Low-Roller

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    To cover a standard room they are looking for 5000 points per day.
     
  12. bacclover

    bacclover Tourist

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    oh it changed ? last time some asian host told me 7000. maybe i got the short end of the stick again.
     
  13. Flowers

    Flowers VIP Whale

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    I stayed at Encore for two nights in early April. I was willing to pay for the two nights but stopped by the red card before checkout out. I had about 12,000 points. I am pretty sure the boothling told me 3,000 is needed for a room but I had booked the Encore Tower Suites, which I believe is 5,000/night. Both of my nights were comped off on the back end.
     
  14. dunebug81

    dunebug81 VIP Whale

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    What's the dollar per point ratio at Wynn these days?
     
  15. thecarve

    thecarve Misanthrope

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    I've read that it's $1.50/point on slots and $6-15/point on VP. But there definitely isn't a 1:1 correlation between house advantage and points earned. In fact, it seems that the denomination of the machine is a much more reliable indicator of what you'll earn than the HA (for VP at least). The best games in the joint - which, of course, are $5 and up - earn the max points.

    Further, I'm 100% certain that I always earn one point for every $5 while playing $5 (and up) VP in the high limit room - 5 points for each $25 hand. On the main floor, $5 VP games with identical paytables will only get you 4 points for every $25 hand. (Also, STP is penalized, points-wise, even on the high dollar machines.:grrr:)

    Wynn has a million things gong for it. Transparency of the Red Card rules is not one of them.


    As far as what they expect for a comp room: I'd imagine 4000 will get you a standard room, no problem.
     
    Number 50!
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