I received the following email yesterday: Dear xxx, I truly hope you enjoyed your last visit to Red Rock Casino Resort. We know you have many choices in Las Vegas, and we appreciate that you chose our four-diamond resort & spa! As your Casino Host, I’m here to help with any of your future needs! To handle requests, from dinner arrangements at any of our award-winning restaurants to room reservations for our beautiful accommodations and suites, think of me as your personal concierge. If you're interested in knowing more about your complimentaries for your next stay, feel free to contact me at any time. Sincerely, (host name) Casino Host Office: (office phone) Cell: (mobile phone) (host email address) As a previous resident of Vegas, I used my player's club points all the time for meals and merchandise. But I have no experience in communicating directly with a host or asking for comps that I couldn't get by swiping my card. Though I will surely return to Las Vegas this year, I have no specific plans to make a return trip at this time. Having said that, if I knew what they were willing to do for me, I might plan a trip that I otherwise wouldn't take. If you received this email, would you respond? If so, would you call or email? If so, what would you ask? And lastly, why on earth would I need a host's cell phone number? I've never had a "comp emergency".