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Discussion in 'MyVegas' started by Mervis Earl, Jul 20, 2014.

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  1. Mervis Earl

    Mervis Earl Tourist

    Joined:
    Apr 27, 2014
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    I went solo to Vegas on May 1st. Only started playing this game in March but managed to get enough LPs for a lunch and a dinner buffet at The Mirage. I used the lunch on Friday May 2nd and had the dinner converted to brunch/lunch on Saturday.

    The nice lady at the MLife desk had to do a bunch of typing (at least in my mind it was a lot of typing.) both days before the reward was loaded on my card.

    Anyways, when I got home I never looked at the reward area of the game because I don't plan on going back soon so it was just back to game playing mode. The other night, while bored, I clicked over there and noticed the "My Purchases" section and in there was a "Redeemed" and a "Refunded & Expired". Clicked the "Refunded & Expired" and there was my Lunch award. Had I been quicker on the draw I could have gotten my LP chips back.

    Now, I did have the lunch so I'm not complaining just saying to double check your account when you get back to see that everything went according to Hoyle.
     
  2. samanthaelizabeth

    samanthaelizabeth Low-Roller

    Joined:
    Jun 16, 2014
    Messages:
    239
    Location:
    Los Angeles
    Thanks! I just got back 150k LPS!!
     
  3. kayden

    kayden Tourist

    Joined:
    Jul 2, 2014
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    I had 3 rewards, used them all in Vegas last week, and 1 is still showing up. The moral question of the day is, should I refund the one that did not go through the system or what?
     
  4. Mervis Earl

    Mervis Earl Tourist

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    Yes. It's all a big game so take any advantage you can get.
     
  5. jgates8

    jgates8 VIP Whale

    Joined:
    Jun 25, 2007
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    Gee, I guess I was just honest when I placed a support case and said mine was not handled properly & to please change it to redeemed.
     
  6. samanthaelizabeth

    samanthaelizabeth Low-Roller

    Joined:
    Jun 16, 2014
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    Location:
    Los Angeles

    Well I never redeemed mine...That's how I got my LP's back........Won't get the chips back though!
     
  7. jgates8

    jgates8 VIP Whale

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    You were fine because you did NOT use yours. The OP is discussing a reward he did use
     
  8. kayden

    kayden Tourist

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    I am thinking of doing the same thing. How did they handle it?
     
  9. jgates8

    jgates8 VIP Whale

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    Kayden - on mine they corrected it to the redeemed status when I told them I used the reward
     
  10. ND80

    ND80 Low-Roller

    Joined:
    May 18, 2013
    Messages:
    378
    Location:
    Clarksburg, Maryland
    Trips to Las Vegas:
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    You did the right thing
     
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