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Do you have to be a High Roller to be assigned a host??

Discussion in 'Comps' started by samanthaelizabeth, Jul 21, 2014.

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  1. samanthaelizabeth

    samanthaelizabeth Low-Roller

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    Do you have to be a High Roller to be assigned a host?? What is the purpose of having a host? What if you only play Slots and VP, do they only assign you a host if you play table games?
     
  2. cjohnson202

    cjohnson202 VIP Whale

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    To be assigned a host, yes, usually you have to be a "high roller". Doesn't matter if you play slots, tables, VP, etc. If you're a true high roller, you'll get a host, doesn't matter how you're spending your money. With that said, a host can still help you, like Hunter (PHVHOST) has around here, if you're not a high rollers, but you won't really be a client, they'll just help you book a room at probably a better rate than you can online. I've had him help me out, as well as a host at the Mirage in the past. Obviously, if you're an extreme low-roller, there won't be much they can or will be willing to do, but if you're somewhere in the middle like I am, I'm sure if you find the right host, they'd be willing to help you out.

    Oh, I forgot to mention the purpose. A host is basically there to keep you happy and keep you at their chain of casinos. They are able to offer more than the regular internet promotions or your Mlife/CET offers. But again, being able and being willing are two separate things. You'll get offered what your play deserves.
     
  3. samanthaelizabeth

    samanthaelizabeth Low-Roller

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    Thank you! I appreciate your response...
     
  4. paperposter

    paperposter VIP Whale

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    depends on what property ur playing at a low rollwer at cet is a high roller at boyd ,a high roller at the orleans is a whale downtown

    so numbers help to determine also usualy if your playing at certian level they find u

    and there are slot hosts and table hosts
     
  5. sindustry

    sindustry VIP Whale

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    Also depends on the "Host". Some that may be new in the "Host" profession may approach people, or take on people who gamble way below the level of what an average Host looks for.
     
  6. Auggie

    Auggie Dovahkiin

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    You don't have to be a high roller to get a host, but if you are a low roller who has a host, just having a host doesn't mean its some ticket to extra comps or anything like that - you will get what your level of play warrants.

    Some advantages to having a host is:
    If you are on the cusp or moving up a level in comps the host might be able to get you a little more.
    A host can custom tailor comps and offers for you. Like if you normally get offers with free nights, some F&B, freeplay and free show tickets and you never use the show tickets a host might be able to work your offers and take out the tickets and get you something that you will use.

    Some disadvantages to having a host:
    Somebody is monitoring your play.
    Less casino hopping: you should concentrate your play at your hosts property, not all over the place.
    If you screw over your host (short play them on a trip, as an example) you can pretty much ruin the relationship for good both at the property they are at now but also at properties they go to in the future.


    As for getting a host, the big question might be: do you need one?

    Most people don't: if you are getting decent offers from their slot club and those give you what you want/need then you probably don't need a host because what are they going to do for you? If you want a host you should ask yourself: if I had a host, what more do I want out of them that I could reasonably expect to get?
     
  7. Joe

    Joe VIP Whale

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    We have a host and while I get monthly mailers from MSS for 4 nights free and $75- $100 in free play. Unless I book through my host, I don't get the limo or the Gold Card, she arranges all that.

    I'm sure on the Strip we would be considered low rollers, running ~$10,000 coin in per day, but downtown they seem to value our play much more.
     
    Christmas
  8. ajp

    ajp High-Roller

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    So I see this all the time the $10,000 coin in per day. What kind of a bankroll do you have to put that much coin in in a day if you don't mind explaining. I am fairly new to tracking my play.
     
  9. Joe

    Joe VIP Whale

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    I usually bring about 2k in cash for our normal Fri-Tues stay and we rarely gamble on the morning of departure, so four days of hard gambling, maybe 10-14 hrs per day. My wife brings around $3-$400. She plays quarters and I usually play dollar VP. We gamble on only my card, so we are talking about $6.25 ($5 for me, $1.25 for her) every hand combined onto my card. We do play slow. We chat with the bartenders and cocktail waitresses we know at MSS and both of us have the machines on the slowest speed. Besides gambling, it is also a social event for us.

    If we hit a bad streak, I also have a line of credit I can tap. So, the bankroll numbers for us are kind of meaningless, but it gets you a starting point. If I have a bad trip, I hit the LOC, if she has a bad one, she hits me as her LOC.:evillaugh There is no his and hers with us. All the money is combined, but we try and keep track of individual win/losses for record keeping and gloating purposes.:evillaugh Our trip in June she hit 3 royals in 24 hrs, so that was a no contest on who was gloating.:wink2:
     
    Christmas
  10. ajp

    ajp High-Roller

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    Ok that is my bankroll for 3 days. Maybe I should move downtown. What is a gold card?
     
  11. Joe

    Joe VIP Whale

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    Boyd properties downtown. Main Street, Cal & Fremont. All meals at any Boyd owned restaurant are comped by showing the card.
    Redwood, Second Street Grill, 777 and all three buffets, plus the Garden Court restaurant and a couple of others.
     
    Christmas
  12. ajp

    ajp High-Roller

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    Since my December trip the room is comped I may just bus downtown and gamble my ass off at the boyd props and see what happens.
     
  13. dutchvelvet

    dutchvelvet VIP Whale

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    Given you said you had a $2000 bankroll, that might be smart. I played $25/hand blackjack for 3-4 hours at the D with a little VP and they sent me an offer for $60 total free/match play and 3 nights anytime comped.
     
  14. Joe

    Joe VIP Whale

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    Many here have stated that the Boyd properties are some of the easiest to get comps from. Put 1,000 points on your card and get a breakfast buffet at MSS. btw, $1 = 1 point on most machines. There are other levels to earn lunch or dinner buffet and I'm sure Tim Speed or Buddha or someone else can explain them. I really don't pay that much attention since I have the Gold Card.
     
    Christmas
  15. ajp

    ajp High-Roller

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    Ok you guys sold me on giving downtown a solid try. What boyd prop downtime is the nicest?
     
  16. Gino

    Gino "The King of Inappropriate."

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    Main Street Station I think. It has more to offer than The Fremont, but is connected to The Cal. I stayed at The Fremont a few years ago, and it just felt kinda cramped and boring to me....Most redeeming thing about it was the Dunkin Donuts they had/have there.
     
  17. LV_Bound

    LV_Bound VIP Whale

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    No, you don't have to be a high roller, but more importantly someone who is going to put in the time.
    You bet $50 a hand but only play for 30 minutes probably won't attract a host as a grinder (someone who puts in 5-6 hours a day).

    Simply e-mail a host, give them your players club card and ask what they can do for you.
     
  18. PHVHost

    PHVHost CET Casino Host

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    Hey everyone, thought I'd chime in here.

    As a host, we look at two things when assessing a customer. What is their current value, and what are their long term prospects. I have a guy I found that gives me about 2-3k in theo in a 3 day trip. Not huge, but he is 27. Just about any host will consider him a client and will book things for him, but I treat him very well service wise because, above and beyond actually, because:

    1. He is a good kid
    2. Very stable
    3. Future wife lets him gamble
    4. He knows when to stop, great attitude about gambling for fun
    5. He is already a VP for a major corporation, very smart, very savvy.
    6. He brings friends that play each and every time.

    This is the prime example of the term "little whales can turn into big whales"

    That being said, players I avoid are those with bad attitudes, a long history of grinding and abusing offers, etc.

    No matter what a persons value is, (as long as it is not a minimum bet player), I will book them, give them a great deal, and comp when I can. The difference is in service levels. I have to spend my finite energy and resources in a way that is directly proportional to the expected play and value of a customer. I won't step away from dinner out with my wife to take a call if the player is a 50 avg bet guy. Not that I don't care, but I care more about my wife in this situation. But if someone that is jamming out a 1k avg bet for 8 hours a day, I'll excuse myself faster than my wife can say "check please" (although we don't leave dinner, most calls take just a few mins to resolve).

    Ironically, my highest value players are much, much less demanding of my time then some of my lower value customers. (although they aren't low value, just lower on the totem pole)

    Here is another little industry secret... If you are not a big player, and not comfortable playing high limit, the best way to get the service levels of a high limit player is to refer high limit players (preferably new business). People that regular give me high value customers as referrals are treated like gold, and I get approval from my bosses to treat them as such each and every time because that persons value to me isn't in their gambling, but in the business they bring to me. The lady that turned me onto this message board pretty much never pays for anything in Vegas ever.

    One last thing. My customers are my friends in a way. Some closer than others, but that isn't based on value so much as it is chemistry. But I treat every customer as if they were one of my friends. This keeps a level of trust and understanding so that when things don't always work out play or comp wise, at least they know that I honestly did as much as I could.
     
  19. RockyBalboa

    RockyBalboa VIP Whale

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    Outstanding response. As a guy who is in customer service/sales I applaud your attitude and outlook.
     
  20. paperposter

    paperposter VIP Whale

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    so true
     
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