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Do I have a Plaza Host or No?

Discussion in 'Downtown Hotels & Casinos' started by VegasLover8, Sep 19, 2013.

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  1. VegasLover8

    VegasLover8 Low-Roller

    Joined:
    Apr 27, 2010
    Messages:
    260
    Location:
    The Mistake on the Lake
    For March Madness 2012, I stayed at the Plaza in a room that I paid for upfront. Before checkout I went to the players’ club and spoke with a host and he/she comped 2 nights. He/she gave me a business card and said let me know if you ever need anything in the future.

    Six months before MM 2013, I email the host and get 4 nights comped upfront. I also tell her that I’ve been getting monthly Plaza “marketing” offers for 4 nights and $40 in free play and ask whether he can match that. He says no, but will change my reservations once I get the March 2013 marketing offer. I eventually get the marketing offer and the reservation gets changed.

    In the past few weeks, I’ve emailed the host twice requesting a room for MM 2014. And I have NOT received any responses. So I don’t know if I actually have a host anymore. To be honest I would consider myself a low roller and probably not entitled to one, but I am “Queen” under their new players club.

    1) Should I just email one of the other hosts that is listed on the Plaza website? By the way I still see my host’s name listed on the Plaza website. So I know he still works there.

    2) Do I owe any allegiance to the host? - especially since she is not responding to my emails and I basically stayed on a marketing offer for MM 2013.

    3) Any recommendations on a new Plaza host? Which one of the hosts listed on the website should I choose?
     
  2. topcard

    topcard Older than the Stardust!

    Joined:
    Aug 8, 2012
    Messages:
    2,664
    Location:
    Fort Worth
    Trips to Las Vegas:
    82
    I would just call the Plaza & ask to speak to "a host".
    Whomever you get, ask about the MM 2014 plans you have, mention the previous stay for 2013 & that it was on a 'promo' offer.
    If you keep getting promo offers that are the same or better than a traditional 'comp', use the promo!
    That saves your comps points for important things like cigarettes & food!
    :beer:
     
    Seems like forever from now, but the flights are booked, so it counts!
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