Didn't Measure Up To My Corporate Offer: How Much Should I Feel Bad???

You owe them nothing. If you didn't play up to their offer, it means that their fancy system for breaking you down and figuring out what you are worth screwed up.

Sad if your future offers go down, but always worth reiterating that comps are never "worth it". Might not feel as good paying for some stuff next trip, but better for you long term than "playing up to" a level for more comps.

 

Yea, I definately think it has something to do with losses. I lost the most a Mandalay Bay and the host their indicated I would now be on their radar and be getting better offers and we did.

 

No tips are always charged to the credit card no matter what.

 

WTF?!?!?!?!? :confused2:

Holy shit dude!

 

Yeah - not enough space/time to describe the brutal beatings LOL!!!!!

Let's just say that I don't have a lot luck (on top of that, my friend who travels with me has also never won (in about 15 trips)).

Just the price we pay for entertainment!!!

(I win at poker, so I can spend all of it on a Pai Gow table - which, apparently, is supposed to be a slow paced time-and-budget saving game - Ha!!)

Now, with comps and alcohol, which I don't add, I may................. naw.............still a loser!!!

(that's why I come to this forum - to read what it's like for people to win)

 

Most of us on this board do not need hosts. I'm just a mid roller at best and I have them at some properties but I can book everything through the various VIP services/casino marketing departments if I chose to. Then you don't have to think about your play being reviewed by some host.

ACgambler -- your host did absolutely nothing for you other than put your name into the computer to book you on an Mlife offer while attaching himself to your play to get the credit for you -- all while providing you absolutely nothing.

Call up the casino and ask for a new host. You go on vacation to gamble and have fun -- not to be made feel guilty for taking the casino up on an offer they sent you. His attitude was horrible.

 

I've always preferred staying on a computer generated offer. They'll take stuff off if they can at the end, put I had no pressure to gamble or have a host be "disappointed" in my level of play. Hosts have given me their cards in the past (or mailed post trip), but I always used the offers which were decent enough.

I would feel as much guilt about your hosts feelings as I would smacking a mosquito biting my arm. The bottom line is HE didn't make as much money off of your business than he would have liked.

If you book the current offer with lower FB credits, they should honor it or let you know that the offer is no longer available. They won't call you back months later to cancel the reservation weeks before the trip. You didn't no play MGM, you played longer than normal at / above your average prior levels.

I know NYNY has jagged several people out of food and other credits offered pre-trip after lower than expected play, but I never heard this happening at MGM.

I agree with others you should book if you would like to return and either call the general MILFe phone jockey line or call and ask for a different host.

 

I missed where it said the host instructed the hotel to not honor resort credit.

It is my understanding the host was just letting him know what would happen in the future and it would be the "system/computer" that would no longer offer him so much next time he tries to book.

 

It may be slightly figured in but it primarily goes on theo.
I donated over 60K to Aria in my last 3 trips and I get Sky suite comped with $500 resort credit for the entire trip! Your offer was daily resort credit which may not be Shifter level but it is pretty high.

 

Are you getting RFB?

 

It was in his second post, right here:

Also, I read the fine print on my offers on MLife and they don't say anything about them being subject to your CURRENT play. The only reference they make to current play is regarding any additional comps not included in the offer.

And besides the PR risk of not honoring an offer they sent someone, what would be the point of offers anyway if they're subject to your play during that trip? The OP played more than usual and his host is telling him that wasn't good enough for his offer. Its like sending you an offer that gives you a Villa and 2k per day in F&B and then telling you when you're checking out that it would have only been good if you were betting 5k per hand. Even though that's something you've never done.

 

That is correct. MGM fully honored the full offer and the host was just letting me know that I wasn't welcome to use it again or any other offer with up front resort credits but that I was still welcome to a free room anytime. The thing is, I priced out my Exec. King suite prior to the trip on their website and it only would have cost me 400.00 for the weekend if I had just paid for it. So when traveling out there to Vegas a free room isn't really that much of a big perk for me when I am bringing 20K and willing to lose up to 2/3 of that. The resort credits are what made me stay at that particular property. So if all I am getting is a free room then my response to him was that I would likely try another property altogether for something different and I didn't get a response and that therefore made me feel not overly valuable to him or that property anymore.

 

Something that hasn't been mentioned here yet...by being over comped, your discretionary comp fund is likely now in the negative. So your future play will be digging yourself out of that hole comp-wise. My advice is to lay off MGM properties for about a year, you'll only be frustrated with weak offers and an effective 5% comp rate (EC's do not go negative). Keep in mind you can use your Borgata comps for rooms at Wynn.

 

My computer generated offers are for shit. So for those who say you don't need a host...I'm different. I currently can't get a free room on a weekend night from my MLife offers. I call a host I never met at a property I haven't stayed at in 3 years and I get a suite and some F&B for Friday and Saturday nights. So it was worth the call, and it's worth it to have him watching my play. Especially since I know I'm going to play pretty much exactly the same way I played my last trip.

So as will all things, your mileage may vary. The time to use a host is the minute he's offering you something more than you can get on your own. If he's not, then why bother?

 

WTF? Wait are you serious? How are they even related? Seriously this is awesome if its true and will completely change my approach to AC.

 

Yep, been that way since the property opened. You used to be able to use your rewards for MGM properties, but after MGM looked to get out of Borgata, they switched the deal to Wynn. Of course, with MGM looking to retain it's silent share, it may switch back to MGM.

Log into your Borgata account and click on the picture of the Wynn below your current offers. You can use your comps at Wynn or any Boyd hotel...but uh, unless you have an affinity for Main Street Station, Wynn is slightly better.

 

No I am not.
I usually get an upfront resort credit of $400-$500 for the entire stay.
I usually get most F+B comped at the end by my host but not always.
I eat at high end restaurants and don't restrict myself based on if I'm getting comped.
BeeJay makes a great point about changing the way you look at your vacations.
That being said,I know myself and will not be able to fly to Las Vegas and play table minimums.For that I can go to my shitty local Penn National casino.
I may cut back on my annual trips however.
I am considering moving down a notch in terms of how upscale a property I choose.For the last 3-4 years it has been Aria,Bellagio,Wynn.
I don't see me going back to the dumpy Caesars properties.
So I am trying to figure out how I change my approach.

 

I am sure if they under comp you that they don't feel the slightest bit guilty or concerned. So, don't worry if you were over comped.

If the host is upset then he should be upset with himself and not with you.

There are plenty of place that will be happy to cater to you based on your play.

 

Thanks! This is awesome. I'm just looking at it on Borgata's site now. I love the place but tend not to play there as much just because I thought my comps there couldn't be spread around.

 

Yea, this is true and what I am thinking for my next trip out there. My buddy and his wife came our there for the weekend as well and we have a similar play history and betting style. We go to the Borgata together all of the time. He broke his trip up with 2 nights at Planet Hollywood, 2 nights at MGM, and 2 nights at Wynn. Our host at the Borgata linked him up with a host at Wynn and he got comped a suite and golf for 2 up front and all of his meals comped as well. PH comped with suite and took care of the meals, MGM only comped the room up front and barely took anything off the back end (maybe like 50.00) and he logged over 16hours play in 2 days at a 130 bet avg at MGM. I beleive he was actually higher and got screwed a little on his rating because he was winning good one session and dropping some grenades on the table. To play golf at Wynn is 500.00 per person so that's a 1K value right up front from what I understand on the golf alone.