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Comps @ Encore

Discussion in 'Comps' started by danelkes, Jun 20, 2013.

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  1. danelkes

    danelkes Tourist

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    Hello,

    This is my first message on this board that I have been reading addictively for the past year, thanks mainly to the natedogg thread. English is my second langage so sorry for the potential errors.

    I will be going mid-July for the 5th year in a row during the summer to Vegas from the other side of the Atlantic. All trips have been at the Wynn/Encore. In the past I have stayed between 3 and 7 days, but the trip this year will be a little longer (9 days).

    Every year my play has been increasing. Last year, I played mainly craps during a 3 day trip for 35 hours :confused2: at an average of 1250$. My theo was around 35k and I got a grand total of 3.5k of comps. I was travelling solo and spent very little time doing something else than gambling. Basically I didn't have time to use any potential additional comps.
    Besides food, I believe an in room massage was picked up when I checked out. I was up about 60k during that trip but finished even.

    I had a nice female host that I met the first year who has left, and since then I have an older guy with whom communication has been much more difficult. Only after last year trip I started getting some invitations for tournaments, superbowl and stuff like that, for which I never went.

    Clearly I was severely undercomped last year and I what I regret the most is that he didn't offer, by himself an airfare discount which he could have easily done. I believe he is a domestic host and might not have all the tools hosts from international marketing have, but I might be wrong. When I emailed him about this after the trip, I basically got no answer. He wouldn't say that yes, I was undercomped.

    While preparing for this trip, I tried to get everything clear in advance and get as much as I could, learning greatly from the posts in the Comps section in this forum.

    I am travelling this time with my wife and another couple. I could have got a 2 bedroom apartment at the Encore, but 5 nights RFB and 4 nights room only. Additional comps at the end of the trip I can understand this since the room runs for around 2,000$ a night. I decided to pass on that since the room would have used most of my comps and instead chose the Parlor Suite. I had tried the Salon a couple years back but found it to be way too big and I didn't feel very good in it. I believe that my average will go up to around 1,500$ this trip.

    I asked for a loss rebate, it was refused "10% only over 150k".

    I am wiring 150k front money. I asked for 3% rebate, it was refused.

    The deal I have now is as follow:
    - RFB in a Parlor Suite for me
    - Towers Suite for my friend at casino rate. He will play also but much less than me.
    - 40% of theo I can use for me and/or pay for my friend's room and extras (he will probably get some nights comped also from his play)
    - 7% of theo airfare discount (not exceeding 40% total) which is basically the only hard comp I obtained
    - limo of course

    I believe, unless something catastrophic happens that I should be around 50k theo at the end of the trip. I am playing the Main Event of the WSOP and will play less than last year.
    This should leave 20k (of which 3.5k cash for airfare discount) for RFB, spas, pool beds and to cover my friend's room. I will try my best to use them all this year.

    You are probably asking yourself why I return to the Encore and that I could probably get a much better deal somewhere else. The thing is that I really love that hotel and I basically wait all year long to be able to come back. All the over hotels on the Strip that I have visited do not give me the same feeling that i find there.

    Any advice on what I should do this year. Renegociating before travelling seems very difficult. I plan on visiting the International Marketing Dept. after two of three days of play while I am there.
    Should I visit another host at another hotel (I was thinking about the Palazzo)?
    What comps at the Encore or somewhere else do you think I should ask for given my play history?

    Thanks for your advice.

    I forgot, I asked for 2 Garth Brooks tickets and he got them for me.
     
  2. PunterGoop

    PunterGoop Newbie

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    Where are you coming from? I'm also overseas and deal with an international team out here for Wynn/Encore. You would qualify with those numbers and I'd be happy to make the introduction. It's better if you start dealing with them before your trip and get some arrangements in writing rather than trying to do it after you're already committed.
     
  3. Goosey

    Goosey Low-Roller

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    Whoa are comps that bad at the Encore nowadays?
     
  4. danelkes

    danelkes Tourist

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    Hi PunterGoop,

    I live in Casablanca Morocco, so I believe I should be in contact with the Middle Eastern & European Marketing people.

    I am not really sure how to act for this trip. My plan was to use all the 40% comps (33% RFB + 7% airfare cash). Since I am living in two weeks, I am not sure if I should push further and put my Host on the side. I've known him for four years and I am not sure how to handle this.

    Thanks.
     
  5. danelkes

    danelkes Tourist

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    Unfortunately, I didn't get much advice on getting better comps.

    I am leaving at the end of the week. I think I will ask my host at Wynncore to arrange a meeting with the International Marketing people. I will also probably try to see a host at Palazzo while I am there.

    If anyone has other suggestions before I leave.

    I will post the theo and comps I managed to obtain when I get back.
     
  6. danelkes

    danelkes Tourist

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    Stats and comps

    Final stats of my 9 night stay (7/6-7/15) at the Encore are in.

    Me:
    Time: 58:36 (and that's with spending 3 full days at the WSOP Main Event)
    Avg. Bet: 1,799
    Theo: 73,945
    Loss: -31,775 (real loss was more around 16k)
    All the play was at craps except a terrible -20k$ baccarat one hour session.

    Wife:
    Time 2:58 Avg. Bet: 190 Theo: 1196 Loss $9,500 (playing only Casino War well done) :nworthy:

    Comps:
    - My room: host picked up everything Room, Food for 4 people, $2.2k extras. 2 great Garth Brooks tickets. Total = $10,400
    - Friend's room: host gave him 800$ on his play in comps and took $2,700 from mine to cover his room (including 1k spa) Total = $3,500. Friend was very happy to pay only 320$ on check out.
    - Air Fare (they called it Allowance): $10,850 cash (7% of front money).

    Summary:
    Lost about $25.5k with wife ($75k theo) because of the bad baccarat session and my wife running so good at Casino War. Could have been a break even or slightly positive trip.
    Got $24,000 in comps (of which 2,700$ was to cover my friend's room, including $10,850 cash) which is 32% of theo. Everything was picked up except tips. Finally pretty happy with the comps.
    Net Loss: -$14.600
     
  7. irmster

    irmster Low-Roller

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    Not sure I'd be 'pretty happy' with a $15k net loss.

    Different World I suppose.

    I am going to Wynn later this week. I have $5k bankroll and only play slots. For that I will get 3 nights parlor suite, $1000 free play, $600 FB and limo from/to airport. I get this same offer regularly regardless of how much I have played or won/lost! On my last trip, I had my mothers room comped at the end of the stay also.
     
  8. Viva Las Vegas

    Viva Las Vegas Ramblin' Gamblin' Man

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    Excellent trip/gambling summary danelkes!

    Sounds like you had a great time and comps earned at the Wynn far exceeded your expectations covered in your initial post. They have great accommodations and based on your reports and reports from Natedog and others, appear to take care of their gamblers and their international gamblers get a great deal for their play.
     
  9. Someone

    Someone High-Roller

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    thank you for the report back.....stay around and over time I am sure you can get better info for next trip

    I am glad you are happy overall with your trip and had a good time
     
  10. Kickin

    Kickin Flea

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    Thanks for posting your stats. That is some serious play especially with all those hours so you did good escaping with a relatively minor loss.

    You and your wife's numbers come out almost exactly in line with the numbers posted on the bottom table of this page from the Wizards site that he said is used for rating purposes at a major strip hotel: http://wizardofodds.com/gambling/house-edge/

    It sucks a bit for Casino War especially because they definitely shortchange you a lot in the hands per hour, but that wasn't a major part of your theo anyway.

    By the way, how was your actual loss so much less than your recorded loss? Was it because of other gambling not included in those number? Or were you pocketing chips that they didn't notice? A $15k difference is pretty big.
     
  11. danelkes

    danelkes Tourist

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    I am actually pretty happy with this "relatively" minor loss. At one time I was down 90k and managed to climb back in the last days.

    I played craps almost exactly the same way all those hours:
    - 100$ or 150$ passline/full odds
    - 360$ 6 and 8 with agressive pressing: 540,720,900,1200,2400,3600,5400,6000 (managed once to get a 6 to the max 6k$)
    - 100$ 4,5,9,10 pressing 150,200,300,450,600,900
    - 150$ on All small/Tall/ALL (3x50$) every hand

    Only variation was playing the hardways differently depending on points and flow of the table.

    I also tipped a lot. Every point or hardway was 25$ on passline or hardway for dealers. Probably tipped around 4k$. I got paid on full odds that I forgot to bet a couple times probably thanks to that.

    I got very lucky with the All Small/All Tall/All this year since I hit the whole thing for 12.3k$ five times (twice with my wife rolling for me) and missed it by one number 4 or 5 times. The previous year I didn't manage to hit it once in 35 hours of play. This is what basically got me out of the whole. I had overall 5 or 6 monster rolls in those 58 hours in the +20k$ benefit range. Very lucky, but these are the rolls we play craps for.

    As far as the difference in losses, I am not very sure. I never pocket chips. However I did give on a couple occasions a 5k$ chip to my wife but told them about it. Maybe they forgot by the end of the session. Usually it is the other way around.
     
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