1. Welcome to VegasMessageBoard
    It appears you are visiting our community as a guest.
    In order to view full-size images, participate in discussions, vote in polls, etc, you will need to Log in or Register.

Claiming Reward at Mlife Desk

Discussion in 'MyVegas' started by Scullygirl33, Mar 19, 2013.

Thread Status:
Not open for further replies.
  1. Scullygirl33

    Scullygirl33 Tourist

    Joined:
    Feb 26, 2013
    Messages:
    39
    Trips to Las Vegas:
    15
    Do you have to have the confirmation e-mail they send when claiming the reward at the Mlife Desk? I would think you could just use the code they give you on the screen? I just got the Bellagio Buffet this morning, it shows on my MyVegas account as purchased but I never got the e-mail confirmation as I did with the other rewards. Anyone just use the code to claim rewards?
     
  2. CaliMike

    CaliMike Low-Roller

    Joined:
    Apr 23, 2011
    Messages:
    290
    Location:
    Central Cali
    Trips to Las Vegas:
    34
    I think you have to call the number for the redemption to get the confirmation code. That is what I had to do with all my other rewards.
    Somebody correct me if I am wrong.
     
  3. LindaP

    LindaP Low-Roller

    Joined:
    Oct 24, 2010
    Messages:
    142
    Location:
    Texas
    Trips to Las Vegas:
    30
    I haven't redeemed my Bellagio buffet yet, but according to the email confirmation I received all you need is your code, mlife number and ID to redeem.

    - Linda in TX
     
  4. elswam

    elswam Low-Roller

    Joined:
    May 13, 2010
    Messages:
    120
    Location:
    chihuahua mex
    Trips to Las Vegas:
    15
    Only Mlife card and ID!!!

    I redeem 3 buffets last december(Excalibur, Luxor and Circus Circus, I gave them the code that they sent to me, and in desk Mlife I just show them the Mlife card and ID and that was all, they gave me a receipt to redeem en the buffets
     
  5. smrtypnts

    smrtypnts Low-Roller

    Joined:
    Mar 27, 2007
    Messages:
    101
    Location:
    New York
    Trips to Las Vegas:
    10
    Do you have to go to the mLife desk at each individual hotel for food prizes? In other words, for the Bellagio buffet, do I have to go to Bellagio and for Luxor buffet do I have to go to Luxor? And I have signed up for mLife, but I don't have the actual card yet--can I get that at the same time when I go there to get my first comp redemption?
     
  6. Smo

    Smo Mr. Las Vegas

    Joined:
    Jan 11, 2012
    Messages:
    1,069
    Location:
    6 Hours from Vegas
    Trips to Las Vegas:
    42
    No need to call as mentioned earlier. No email needed as you probably gave them the wrong address when you purchased your reward. My email showed up like an hour after purchase. Check again, or check your SPAM box.

    Just the code, MLife card, and valid ID is all you need.

    To smrtypnts who hijacked this thread: Yes! You need to go to the MLife desk at each place you wanna use your reward. It only takes a few minutes and it was no hassle at all when I used some back in January. You will also get your card as well. But get that first, then tell them you have a MyVegas reward to use.
     
  7. smrtypnts

    smrtypnts Low-Roller

    Joined:
    Mar 27, 2007
    Messages:
    101
    Location:
    New York
    Trips to Las Vegas:
    10
    I didn't mean to hijack the thread. :confused2: Sorry!! But thank you very much for the answer/information! :thumbsup:
     
  8. heatherlovesvegas

    heatherlovesvegas VIP Whale

    Joined:
    Mar 22, 2012
    Messages:
    2,035
    Location:
    Woodland Hills, CA
    Trips to Las Vegas:
    30
    They just asked for my code and they filled out some paperwork :)
     
  9. pokerbucketlist

    pokerbucketlist Low-Roller

    Joined:
    Sep 10, 2012
    Messages:
    181
    Trips to Las Vegas:
    7
    I havent got my email for the item i redeemed yesterday or today either. So make sure you have the code with you. You can get the code by going on the site, clicking the rewards and then 'purchased'.
     
  10. Nevyn

    Nevyn VIP Whale

    Joined:
    Apr 13, 2007
    Messages:
    4,188
    Trips to Las Vegas:
    9
    Just the code, players card and ID.

    And they might even be able to look up the code for you, but I would not count on it (had a brief moment at Aria where I had lost my email with the code, and had to find it in the trash). The guy hadn't said no outright in the meantime and was looking things up, but I did find and give him the code.
     
  11. samiam

    samiam Newbie

    Joined:
    Mar 10, 2013
    Messages:
    5
    Trips to Las Vegas:
    6
    If anyone has the Viva Vegas app for their phone, you can link it to your Facebook account and it will show what rewards you have purchased and the confirmation code.
     
  12. lisaloveslv

    lisaloveslv Tourist

    Joined:
    Mar 11, 2011
    Messages:
    96
    Trips to Las Vegas:
    115
    Samiam, how do you link it? All I see is "Your wallet is empty". I have three rewards that I am redeeming on our trip next week. It would be so much easier. :eek:
     
  13. samiam

    samiam Newbie

    Joined:
    Mar 10, 2013
    Messages:
    5
    Trips to Las Vegas:
    6
    Lisaloveslv, I have an iphone and went into the phone settings and clicked on Facebook where I was able to link Facebook to the phone. It asked for username and password. Then when I went into Viva Vegas I clicked on myVegas and if I remember right it asked to link facebook. Then I was able to see all my LPs and chips as well as purchased rewards in the Wallet. Hope this helps.
     
Thread Status:
Not open for further replies.