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Changes to Tropicana

Discussion in 'Casino Industry & Development' started by VegasDiva, Dec 4, 2015.

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  1. VegasDiva

    VegasDiva VIP Whale

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    Just got this email today regarding the following ~~~ Not sure how it may affect you , re rewards Cards , comps etc, as now there seems to be a network of casinos nationwide , including the M .....


    Dear Valued Tropicana Las Vegas Guest,

    I’m Jay Snowden, Chief Operating Officer of Penn National Gaming, and I’ve got big news about your favorite casino! I’m thrilled to announce that Tropicana Las Vegas is now part of Penn National Gaming—a family of more than 20 casinos nationwide—and we are SO excited to be part of such an iconic Vegas landmark.
    But what does this news mean for you?
    •Coming spring 2016, we will introduce our casino loyalty program, Marquee Rewards®, at Tropicana Las Vegas. When you play with your Marquee Rewards card at Tropicana Las Vegas, you’ll earn celebrity rewards and benefits redeemable NATIONWIDE.

    •You’re invited to experience our other fabulous properties across the country—from New England to Chicagoland to the Mississippi Gulf Coast to the M Resort right here in Vegas.

    In conjunction with this announcement, we’ve named one of the gaming industry’s most seasoned executives, Bob Sheldon, as President of Las Vegas Operations for Penn National Gaming. In the coming months, he’ll keep you in the loop about future improvements to Tropicana Las Vegas, including new games, outstanding amenities, can’t-miss events and BIG offers. So stay tuned! You can also visit www.TropLV.com/Penn to stay up-to-date on our recent news and developments.

    We’re excited and hope you are too. We can’t wait to see you at The Trop!

    Sincerely,


    Jay Snowden
    Chief Operating Officer

    Penn National Gaming
     
  2. UTE

    UTE Plastics

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    Good to hear there's a commitment from management to improve the Tropicana. It's got good, basic infrastructure and a decent location. There's no reason it should not do better after the current construction projects are completed.

    Bill
     
  3. azbob

    azbob Low-Roller

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    The M is a Penn company and they will be migrating the rewards program over to the Trop. (Marquee Rewards)

    For locals, they have, by far, the most generous and high-quality give-a-way items. I'm looking forward to another option in town. Only rant is that don't give very many discounts on hotel room nights, but all-in-all, this is great news.
     
  4. cjohnson202

    cjohnson202 VIP Whale

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    When I was in town last weekend they had big signs advertising the new rewards coming in Spring 2016
     
  5. leo21

    leo21 VIP Whale

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    I am hoping that they set Trop up in a way that it is the same rewards program as M so that you can use your points at both.
     
  6. tringlomane

    tringlomane STP Addicted Beer Snob

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    Ideally you should be able to use your comps freely everywhere they own a property. But last I checked (april of last year), I had to convert my comps into a voucher at M. It worked, but it was annoying. :(
     
  7. dmr

    dmr Registered Abuser

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    So? Which Chicagoland casino is part of this family?
     
  8. leo21

    leo21 VIP Whale

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    In Chicago, you don't have to do that. That's what I am hoping for between M and Trop.

    Hollywood Aurora and Hollywood Joliet.
     
  9. dmr

    dmr Registered Abuser

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    Thanks :)
     
  10. Film-Noir

    Film-Noir High-Roller

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    Thanks VDiva

    Nice to see Trop going for a new Program
    w/Penn National

    Anything other than CET/or M-Loaf
     
  11. MTROH

    MTROH Low-Roller

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    The closest Hollywood Casino to me has the tightest slots any casino in Ohio, Pa. and WV. My win loss statement for 2015 almost provoked a heart attack. Yes, Penn National gives away free coffee mugs, chinese wind up wrist watches, turkey roasting pans. The giveaways are comical, 1500 people standing in lines for two hours instead of playing slots. Penn National also refuses to put video poker machines in their casinos.
     
  12. Fet297

    Fet297 Vegas is my happy place!

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    I agree. PN doesn't like competition that's why I'm surprised they bought the Tropicana I live 14 miles from the PA casino and rarely receive offers from them in spite of weekly play. Also, about six months ago they no longer offer a 24/7 craps table, usually open one at 10AM. Weekdays they will not open a second table until late evening. I've been there with people two deep so they do what any good business would do - raise the minimums until the crowd disappears. Why open a second table? The new ACG lists their slot payouts as the lowest in PA.

    I often drive the extra 90 miles to play at Mohegan Sun at Pocono downs for the better customer experience.
     
    First trip for 2017!
  13. willslotforcash

    willslotforcash Tourist

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    They offer VP at Hollywood Columbus and Hollywood Toledo. You may be referring to their Hollywood Gaming facilities, such as in Dayton and Mahoning Valley, which have 88%-90% payout each month. Other racinos like Eldorado Scioto Downs and Miami Valley Gaming are around 91.2%
     
  14. lithium78

    lithium78 High-Roller

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    I wouldn't trust a Vegas property owned by a Pennsylvania gaming company. I think we can all agree that Pennsylvania gaming is the worst gaming in the United States (except for maybe Cherokee, NC). Pennsylvania casinos are pathetic operations that look like Walmarts with table games and slot machines. And the odds on everything are so terrible that you may as well just set your money on fire. I think I'll pass on the Tropicana.
     
  15. DReynolds86

    DReynolds86 Come On, You Blues!

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    At least PA has a law requiring casinos to pay 3:2 on blackjack.
     
  16. Hogman

    Hogman VIP Whale

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    I have been to Hollywood in Bay St Louis, MS and in Tunica, MS and I think the casinos were pretty nice, for local casinos.
     
    First Trip 2017
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