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CET VIP Reservations Hotline for Diamond members

Discussion in 'Comps' started by hotreds, May 11, 2015.

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  1. hotreds

    hotreds VIP Whale

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    What is this? Isn't it just as easy to reserve online or do they have better deals if you call?
     
    Will give them a try!
  2. DaiLun

    DaiLun R.C., L.C., and A.A.N.G.

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    Some people are "old school" or don't like to do things online. (Like my parents)

    They prefer to have someone walk them through the process.
     
  3. meliphilus

    meliphilus Tourist

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    I call them sometimes to modify an existing reservation or add a FP offer without troubling my host.
     
    Last edited: May 11, 2015
  4. bdautch

    bdautch High-Roller

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    I've sometimes wondered if this is useful for rooms that have multiple options. For example, let's say the system says it's comping you a Nobu Penthouse at the 1BR level. But what about at the 2BR-5BR levels (i.e., connecting rooms, etc.). Are you still comped, or does a cost kick in once you cross a certain number of bedrooms? Would it help to have someone confirm that for you over the phone?
     
  5. hotreds

    hotreds VIP Whale

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    So basically, the deal I get online could not/would not be improved by calling? Seems kinda "big whoop" to me as a special for Diamond customers! What can they do that regular reservations lines can't?
     
    Last edited: May 11, 2015
    Will give them a try!
  6. nostresshere

    nostresshere Mr. Anti Debit Card

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    Would be rather difficult to book a 5 br online. You would need to talk to somebody.
     
  7. jon_vegas

    jon_vegas Low-Roller

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    Sometimes, the online reservation offers only have specific rooms but whenever I call with the offer code, I've been able to pick which room/tower/beds/etc.
     
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