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CET offer: WSOP 2013 PACKAGE

Discussion in 'Comps' started by Tranzport, Apr 22, 2013.

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  1. Tranzport

    Tranzport Tourist

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    I just received this offer on my online TR account. All it says is:

    Rio All-Suite Hotel & Casino
    Offer Code: 1CSXXXXXXXXX
    Valid 05/17/2013 - 07/16/2013
    WSOP 2013 PACKAGE

    Any idea what this offer entails? I'm just a lowly platinum status (thanks to the CET credit card), so I doubt they would throw me anything as substantial as a free entry into the tourney. I called the RIO and they had no idea what the offer was. Thoughts??
     
  2. Tahoejoe2

    Tahoejoe2 High-Roller

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    So you are saying that when you call the Rio and give them the offer code they have no idea?
     
    Superbowl Baby
  3. volfaninbama

    volfaninbama High-Roller

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    I got same offer talked to 3 different people at RIO and Total Rewards and they
    Have no idea what the offer entails. Can't give me any info so far at all.
    They did finally say they thought it was for discounted room rates but nobody
    Could even tell me what the discount was.
     
  4. Tranzport

    Tranzport Tourist

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    That's right. The offer code is not in their system.

    Is there a general Total Rewards customer service phone number, one where I don't have to talk to a specific hotel? 1-800-Caesars does me no good.
     
  5. stackinchips

    stackinchips High-Roller

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    Usually if you get an offer in your online account without any details, it is a physical mailer that they're sending to you. Eventually you should get a flyer in the mail with details on the offer.
     
  6. Tranzport

    Tranzport Tourist

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    I received a reply from CET today:

    "Thank you for contacting the Rio!

    It is my pleasure to assist you with your offer inquiry. The email that you received is a notice of special rates available to you during specific dates. There should be a telephone number on the offer that you can call to make your reservation. If you can not locate the telephone number, please contact our Reservations Department at 800-777-1711, and an agent will be more than happy to assist you."

    After I emailed them they promptly removed the offer from my online account. Go figure.
     
  7. volfaninbama

    volfaninbama High-Roller

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    The offer has now disappeared from mine also. Can't figure out offer so remove it got to love that. Spent 20 minutes on hold got no good answer and now it's gone guess I never will.
     
  8. tringlomane

    tringlomane STP Addicted Beer Snob

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    It may come back. They probably got a bunch of phone calls pointing out they screwed up.
     
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