First off I hope I am putting this post in the correct thread. So I contacted Harrah's about my up coming trip in Oct and I asked to speak to a casino host. I also am calling from AFG so the time difference is just a bit off but I got in contact with a Carlos Barajas from Harrah's. Question One: Has anyone worked with this particular host before? Second he told me to send him an email with my trip plans and what I am paying for the room that I booked. I sent him everything he asked for and this is what I got in return. "5nights at $55 per night and 2 nights at $140 per night plus $18 resort fees per night. I will do my best to accommodate you guys with a good room strip view but there are no guarantees since it is difficult to guarantee suites for our 7star players as well. But for the most part when I request up graded rooms, suite committee does come thru. For now I will book you guys at these rates to lock them in. If you have additional friends that may need a hotel accommodations please send them my way and I will make sure to take care of them as well." Second Question for this post, Would it be better off if I did cancel the room and have him book it with the rates mentioned or keep the room as is and get the exact type of room I reserved? Thanks y'all. I know I have flooded this page with tons of questions but I hope to help out others in the future with the lessons learned from the veteran members of this board.