I made my first trip to Vegas after a long hiatus in Nov/2013 and was contacted via phone and email that I was appointed a casino sales executive after that one trip based out of PH. I made a short 2 day trip again in January where I earned 900 tier credits plus 125 bonus one day, then 1000 base plus 1000 bonus the last day. I went on line through the rate calendar and booked a 3 night comped stay at Caesars for May 29-June 1st. I e-mailed this person on 2 separate occasions- 1) To attach an offer code I later rec'd through marketing (300 FP) 2) see if she could get a lunch reservation for the soon to open Giada restaurant at the new CET property assuming it was open by then. In both cases, she never returned any response, and I eventually called reservations myself and attached the offer code as she didn't do it. She's not contacted me for anything or offered anything above what I get from the marketing dept. My questions based on others experience- 1) Am I misguided in what I think she's there for? If so, please clarify as I'm not sure what she's there for! 2) I notice many people charge things to their room and then request their contact to review their play to see if any other charges can be covered. She indicates she is not working Sundays and Mondays, I always check-out on Sundays, so couldn't ask for a review of my play....suggestions? Any input here would be appreciated! I don't have any experience with casino contacts to rely on here- thanks a bunch!