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Casino player communication

Discussion in 'Comps' started by lostfido, Sep 4, 2016.

  1. lostfido

    lostfido Tourist

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    I keep getting emails from a person at Mandalay Bay with events like Billy Idol as the subject and to click here.
    It has " Casino Player Communications " listed as the area of MB it is coming from.

    Is it legit? Anyone ever use casino player communications before?

    I have my September and November trips booked but I need New Years and February so I was thinking I may give it a whirl?
     
  2. nostresshere

    nostresshere Mr. Anti Debit Card

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    I get emails from our host at MB including one recently with Billy Idol event.

    Hard to say if yours is legit or not. My emails from Mlife always have my name and Mlife number included.
     
  3. lostfido

    lostfido Tourist

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    It has my name and Mlife number on it (never looked at that until now) but I don't have a host?
    I'm not sure if its acceptable to post their name here, but now I'm even more curious about these emails, I'm always up for a good deal.
     
  4. Elf70

    Elf70 Low-Roller

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    Mandalay has marketing people that are not hosts. They book rooms and comps for people that are not quite at the host level. This is probably who has contacted you.
     
  5. lostfido

    lostfido Tourist

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    Thanks Elf, I appreciate the info. I guess I'll give them a call and see what they can offer, and compare to what my current offers are.
     
  6. Chuck2009x

    Chuck2009x VIP Whale

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    I used to get those emails from some of the MGM properties. They usually had a host's name and picture on them, but they were obviously boilerplate offers.

    You fell over a threshold where you qualified for the offer but haven't been assigned a specific host.
     
  7. lostfido

    lostfido Tourist

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    Thanks For the responses-----I sent an email and I'll wait to see what kind of reply I get.
     
  8. JosieCat

    JosieCat VIP Whale

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    Does it look something like this:

    Hey JosieCat,

    If you're interested in attending the Route 91 Harvest Country Music Festival and would like to know if you have any comps available for rooms and/or tickets please click on the interest card below.

    If you're interested in a reservation for another date please click on the reservation request card below and let me know when you would like to arrive and depart. I'm always happy to see what promotions may be on your account.?​

    I get these all the time - they are from a "Marketing Representative - Casino Marketing" at Mandalay Bay.

    Looks legit to me.
     
  9. lostfido

    lostfido Tourist

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    Just an update: I sent an email inquiring about 5 nights at MB for New Years----reply was: I can comp you the 2 most expensive night and give you platinum rates on the others, we can reevaluate you play on departure. I took the offer, we will see what happens.

    Thanks everyone for the replies
     
  10. Elf70

    Elf70 Low-Roller

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    Good luck! Have a great trip.