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Cancelling room already booked

Discussion in 'MyVegas' started by KKB, Nov 3, 2014.

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  1. KKB

    KKB VIP Whale

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    I have 3 nights booked at Luxor thru MyVegas but will now only need 2. I will be cancelling the 3rd night so I do not have to pay resort fee (not worried about getting my chips back).
    But I can redeem 4 rewards--if I call & cancel the 3rd night can I still use 2 more rewards?
    Thinking I will have to just bite the bullet & make the generally LOOONNNG wait call to MyVegas but wondered if anyone had experience with this.
    Thanks
     
  2. bswim

    bswim High-Roller

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    I believe that once you book the room using a reward it's permanent, rooms and show tickets.

    Unless something has changed, you can always call the hotel and cancel the room but you won't be getting your LP's back.
     
  3. Nick61

    Nick61 High-Roller

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    Do you mind if i ask, how many my vegas chips did you need to book a stay like that?
     
  4. DaiLun

    DaiLun R.C., L.C., and A.A.N.G.

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    For the Luxor (according to 11/4/2014)

    Midweek Comp bonus - 18,000LP/night
    Midweek Comp - 30,000LP/night
    Weekend comp bonus - 48,000LP/night
    Weekend Comp - 96,000LP/night
     
  5. tringlomane

    tringlomane STP Addicted Beer Snob

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    When calling myVegas I think I have only waited longer than a minute once out of 10 or so times I've called. Way better than almost any other company I've called. What time of day are people calling where they need to wait?
     
  6. SH0CK

    SH0CK Stylin' and Profilin' Quasi Tech Admin

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    There was a thread about this awhile back. I've not had much trouble calling and getting someone in a reasonable amount of time, but there are a few times some folks have had issues.

    I'm hoping to find out how the 3/30 is handled with a cancelled room myself. I don't think I'll have that happen to me, but I'm interested to see how MyVegas and mLife handles it.
     
  7. Nick61

    Nick61 High-Roller

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    Thank you for the reply.
     
  8. KKB

    KKB VIP Whale

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    I have waited a good amount every time

    20 min once, 30-50 min every other time. CST evenings
    I had 2 comp bonus weekend nights & 1 comp bonus weekday (the one I need to cancel--so only a loss of 18K points)
    Will let you know what I find out.
     
  9. judy

    judy Low-Roller

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    i have never had to wait longer than 1 minute or two either and really nice people!:)
     
  10. Tammer

    Tammer Tourist

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    Curious to know the answer to this as well. I just redeemed 3 nights at the Mirage but realize now that I only need one. I haven't called MyVegas to book the room date yet and am very curious if I will be able to either get my LP's back or even just to have my account show I have only used one night instead of all three at the Mirage.
     
  11. SH0CK

    SH0CK Stylin' and Profilin' Quasi Tech Admin

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    If you haven't called to book the room, then you can cancel the reward and get the points back. You can't get the points back after you have called to book the room.
     
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