1. Welcome to VegasMessageBoard
    It appears you are visiting our community as a guest.
    In order to view full-size images, participate in discussions, vote in polls, etc, you will need to Log in or Register.

Cancelled Room Reservation count toward 3/30 limit?

Discussion in 'MyVegas' started by MsHedgeHog, Jul 26, 2016.

  1. MsHedgeHog

    MsHedgeHog Tourist

    Joined:
    Nov 11, 2012
    Messages:
    23
    Trips to Las Vegas:
    4
    Hi all,

    For my September trip, I booked a room at Vdara using "$75.00 per night" reward through Mlife. Unfortunately due to unforeseen changes, I subsequently cancelled this reward and have booked a room elsewhere. =(

    Does this count towards the "3 per 30 days" redemption limit? In other words, will I be limited to redeeming only two more rewards in September?

    Thanks for your help in advance.
     
  2. JoJoR

    JoJoR High-Roller

    Joined:
    Jan 3, 2015
    Messages:
    708
    Location:
    Connecticut
    Trips to Las Vegas:
    14
    I believe it does count, but I've heard a couple of cases of players contacting MyVegas support and being allowed to use an additional reward, but not being refunded the LP. It's worth a try at least.
     
  3. MsHedgeHog

    MsHedgeHog Tourist

    Joined:
    Nov 11, 2012
    Messages:
    23
    Trips to Las Vegas:
    4
    I will try that. Thanks!
     
  4. MsHedgeHog

    MsHedgeHog Tourist

    Joined:
    Nov 11, 2012
    Messages:
    23
    Trips to Las Vegas:
    4
    Update: I emailed Myvegas to ask how many rewards I would be allowed to redeem in September, and if they can reset it to three. In response, they changed the reward status from "Redeemed" to "Refunded" and also refunded by LPs back. That was very nice and defintely worth reaching out. Thanks again JoJoR.
     
  5. JoJoR

    JoJoR High-Roller

    Joined:
    Jan 3, 2015
    Messages:
    708
    Location:
    Connecticut
    Trips to Las Vegas:
    14
    Nice! Never hurts to ask.