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Can an unused reward be refunded?

Discussion in 'MyVegas' started by Firedew, Jan 15, 2015.

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  1. Firedew

    Firedew Low-Roller

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    Heading to LV next weekend and realized I purchased a reward that I will not use. After purchase I realized it's only redeemable Mon-Thur, my mistake. Anyone know if it can be refunded? Or I just eat the loss?
     
  2. chess

    chess VIP Whale

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    yup, easy submission on their webpage and takes less than 24 hours to get credited back....
     
  3. SH0CK

    SH0CK Stylin' and Profilin' Quasi Tech Admin

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  4. bwatson23

    bwatson23 Low-Roller

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    Oh man this would have been nice to know. Back when the game was first started (like summer 2013) we didn't use a couple of rewards we purchased. I wonder if I can still go back and get the loyalty points back?
     
  5. SH0CK

    SH0CK Stylin' and Profilin' Quasi Tech Admin

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    90 days after purchase, the points can't be refunded and are "lost."
     
  6. bwatson23

    bwatson23 Low-Roller

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    Yeah I just noticed that after logging into the game and looking at past purchases. Should have done this when we got back. Whoops.
     
  7. sakurajen

    sakurajen Tourist

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    Be sure to review the terms and conditions. At least some of the third party rewards state that they cannot be refunded 0 days after purchase (i.e., nonrefundable).
     
  8. Firedew

    Firedew Low-Roller

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    Thanks for the info!
     
  9. Jade88

    Jade88 High-Roller

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    When we went to use our Shark Reef comp, we also had a free buffet for MB, but were so stuffed from the morning meal we had her put the points back on. They were very nice about it.
     
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