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Caesars drumming up more business ...?

Discussion in 'Comps' started by The Shamus, Nov 25, 2014.

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  1. The Shamus

    The Shamus Tourist

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    I don't really play at Caesars much ... but apparently it has been enough to land a host ... my first host. Anyone getting more attention from Caesars than they have had in the past ...? Curious to know if "cold calls" are part of their strategy ... reaching out to borderline players who might play higher ...?

    /\/\/\/\ the Shamus /\/\/\/\
     
  2. shokhead

    shokhead I'm no big spender!

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    I play the least at PH and a host calls me at least once a month.
     
    Here we go again!
  3. nostresshere

    nostresshere Mr. Anti Debit Card

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    About once a month, a new post pops up about a "host" calling someone new. Pretty sure almost all of these are a glorified cust service person trying to impress gamblers to come play. I am high diamond and the host is helpful,but basically just books rooms for us.
     
  4. newmans

    newmans VIP Whale

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    I know that my host also does some telemarketing.....as a lot if hosts do. I think a player that has decent play, is new to CET (not currently coded to a host) has a good chance of being contacted by a host. But if that player does not have adequate play going foward, they are not likely to be retained in a host's book. A host only has a finite amount of time and logically can only retain people with play.
     
  5. PHVHost

    PHVHost CET Casino Host

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    We have something called "spins". What that means is if you come in and play, and you weren't approached by a host on the floor, you are put in a pool of players. From that pool, customers whos play is deserving of a host get randomly spun to a host at the property they lodged at or had their dominant play. For customers below the host threshold, they are spun to our inside sales executive team. As the inside sales customers come in and play higher bets and put up more play, eventually hosts will spot them and book them several times, thereby transitioning them into being handled by a host.
     
  6. JosieCat

    JosieCat VIP Whale

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    I guess I fall into the second category. After my recent stay at the Rio for a conference, I was contacted via e-mail and phone by someone with the title of "Casino Sales Executive" who told me he was my personal contact for CET.
     
  7. tex55

    tex55 Low-Roller

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    What do you play at their properties? I am assuming slots; they love slot customers. I go to Vegas 5 times a year, give 80% of my play to Caesars (all tables), and have never heard from anyone.
     
  8. Fraggle

    Fraggle Low-Roller

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    Same here, I only play tables and have never heard a peep out of them - ever. I just assume its because I usually walk away with more chips than I buy-in with..
     
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