Playing the other day at a newer casino with a bunch of new dealers. Here is the situation: Part 1: lady at second base has a clear cut "stay" hand. She waves it off and the dealer starts pulling a card out and starts showing it and the lady says "no I said stay." Dealer realized she was in the wrong and had the card face up in her hand. Calls the pit boss and he says to "burn the card." Part 2: Different dealer and pit boss, same table, different player. Same thing happens. This time this pit boss says "did you want the card" and the player says no because it was a "stay" hand. He then tells the dealer that the card will be the dealers since she has a 4 showing. She hits a 21 with the card (and a few others). A few of us experinced the last hand where this happened and mentioned that the other time they simply burned the card. The pit boss said " they did it wrong." So who is right?