Thinking of my changing my spring trip (big surprise) to Bellagio. I see from my offer book that I now have a host at the Bellagio. I have never needed or wanted a host as my Bellagio offers are normally very good. The exception to this was one time for some reason a few years ago, a seasonal offer wasn't generated for me (and not because of poor play), so I called this host. She would do NOTHING for me, except have marketing book me an offer (a crappy offer). I stayed at the MGM Grand that trip. And lucky me - now the woman who would do nothing for me - is my host. If I call and book my offer through VIP marketing, will she still get credit for my play. Yes, I hold a grudge .