So I'm staying at a Stations casino and go to talk to a host today about getting room charges taken off and a comp to the steakhouse tonight. I go to the front check in looking for the host on duty and he tells me to use the house phone. Apparently the hosts won't talk to you in person. He offers to call for me and the host on the phone tells him there is nothing available. I'm a bit shocked and tell him there should be plenty to cover everything. He directs me to the rewards desk and the lady there also says I can't talk to anyone in person. The host she calls tells her I didn't even cover the room comp yet! Tells me to talk to the pit boss. I go over to the pit boss who looks at my play and immediately calls the host. Host tells him to have me deal with it tomorrow after my play tonight and he'll see what he can do but currently can't do a thing. So here's my play: 4+ hours a day at double zero roulette average bet $100 - $150 + various slots etc... I generated plenty of theo to cover a $400 room grade up charge and $150 - $200 steakhouse comp right? Am I missing something or am I getting completely screwed here? I don't really feel like giving them any play again if they say there is nothing they will do. What do you think?