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anything good about MGM Grand Detroit?

Discussion in 'Non-Vegas Hotels & Casinos' started by shifter, Sep 13, 2012.

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  1. shifter

    shifter Degenerate Gambler

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    so for those of you that have been there, how is this place? i'm headed there in a couple of weeks for a golf tournament that MGM corporate is putting on. the only reason i'm going is it's 3 days of golf at Oakland Hills Country Club, which is a fairly famous place. they're putting everybody up at MGM Grand Detroit and they've got me in an Executive Corner Suite.

    i googled the place and it seems to have horrible reviews regarding just about everything - the cleanliness and smokiness of the casino, the limits on the games, the friendliness of the dealers, the tightness of the slots, the quality of the restaurants and the service of the hotel. what i've read certainly hasn't made me very excited about the trip other than the golf.

    please tell me something good about the place. :)
     
  2. zamboni

    zamboni VIP Whale

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    The entire city of Detroit, if googled, gets horrible reviews for dirtiness. Sorry, had to say it!! :peace:
     
  3. JosieCat

    JosieCat VIP Whale

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    A business trip many years ago, so I can only speak about the casino. Nothing about the visit made me want to go back. I was very surprised it was MGM. I liked the casino in Greektown though.
     
  4. gigglemonkee

    gigglemonkee Low-Roller

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    Watch hardcore pawn on tru TV and you get the gist of it.
     
  5. gongoman

    gongoman MIA

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    Reminded me of Horseshoe in East Chicago--Dirty and awful..I did like MotorCity though here is the website which by now I'm sure ya found

    http://www.motorcitycasino.com/Home
     
  6. bluerider

    bluerider Low-Roller

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    Of the 3 Detroit Casinos, I think overall I like the MGM the best.

    Greektown has location advantages, as there is quite a bit of nightlife (bars, restaurants) all around it within walking distance, and pretty safe conditions. It also has a people mover station right there, which will take you to Joe Louis Arena (Red Wings games), among other places.

    The Atheneum Suites is right next to Greektown, and I actually prefer that hotel to any other in Detroit. All rooms are 2 room suites (BR + LR) and they are often priced less than Greektown across the street.

    Motor City is decent, the rooms are nice, but the casino isn't too large, albeit two floors. Didn't like the vibe myself. I wouldn't walk one block away from it, especially at night.

    MGM has the largest casino of the three by far, and seems cleaner than the others, at least to me. Not the safest area either. I recall having a great dinner at Wolfgang Puck, which is right off the casino floor.

    If you're feeling adventurous, and have a passport, you could always take the tunnel over to Caesars Windsor in Ontario, Canada. It's right across the river, and can offer a nice change of pace.

    As for the golf tourney, Oakland Hills is a top notch track. Enjoy it!!! :beer:
     
  7. shifter

    shifter Degenerate Gambler

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    thanks for the info, even if the news isn't good. :( well, hopefully the great golf will make up for the lousy hotel/casino.
     
  8. lucky13

    lucky13 Low-Roller

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    sorry... dirty filthy nasty overcrowded reeks of smoke very bad area of detroit
    so crowded you really cannot find a slot to play ...all busy
    hard to find parking , you will be disappointed ....stay away
    hope i wasnt unclear ...
     
  9. DFdetroit

    DFdetroit Tourist

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    Hope I'm not too late with this reply. I live in Detroit and MGM is my casino of choice, out of the three we have here (partially because my MLife benefits help me when I make it out to Vegas).

    Is MGM Grand Detroit a Las Vegas casino, nope. Not even close. But it's probably as close as you get in Michigan, and it's really not as bad as many of the people above make it sound.

    THE DEALERS:
    For the most part, dealers there are friendly. Of course, they also know many of the locals who are ridiculous, angry gamblers, and aren't afraid to stand up to these people. I think it's kind of like any customer service business - their attitude, unfortunately, depends on what they encounter on a daily basis. Dealers in Vegas get to interact with happy people on vacation. Dealers in Detroit interact with people who are betting their whole paycheck.

    I'm a pretty normal, level-headed guy, and I have never, in about 9 years of playing at Detroit casinos, had a really bad encounter with a dealer that could be attributed to anything more than them just having a bad day.

    HIGH LIMIT ROOM:
    I spend most of my time in here now, except when I play craps. The level of friendliness and service in here is considerably better than that in the rest of the casino.

    RESTAURANTS:
    They just closed the two more upscale restaurants in the casino, which will be replaced with Wolfgang Puck restaurants in the near future. The Buffet is decent, but not great, and there's a new Sports Bar called Tap that just opened. I rarely go to any of the restaurants, but they're all fine. Honestly, there are a lot of great places to eat in Downtown Detroit - I recommend looking on Yelp and taking advantage of them.

    TABLE GAMES/SLOTS:
    In the high-limit area (which includes $5 slots and up), I've never had trouble finding a machine.

    As for table games, there's always room in High Limit, which features all major games except 3-card poker and Craps. On the regular gaming floor, it's sometimes hard to find a place at a lower-limit table, but the people that play at those tables are often the ones you want to avoid anyway. They're either degenerates that get really angry, or people that are only downtown for a sporting event or concert and don't know how to play the games.

    OVERALL:
    I don't think I'd ever recommend someone make a special trip here just to go to the casinos, but if you're in town, MGM Grand is a good place to stay. There's a lot more good in Detroit than people give us credit for (and there's still plenty of bad stuff here, too, don't get me wrong).

    If anyone's coming into town, shoot me a private message and I can go into further detail.
     
  10. Carol1113

    Carol1113 High-Roller

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    [STRIKE][STRIKE][STRIKE][/STRIKE][/STRIKE][/STRIKE]
    Just had to also add my opinion as I am originally from Detroit and have been to all the casinos and the only one I would stay away from is Motor City--now that is dirty and very bad clientelle for sure and can't explain except bad vibes there.
    Greektown is in a fun area with lots to do and see in a few block area---BUT--do not go wandering away from any of these casinos as the areas except for the few blocks of Greektown are all bad--guess it would be kind of like wandering too far from the main area downtown--or wandering around the area that Stratosphere is located---LOL-just don't do it.
    As far as the casinos in Detroit -well they are perfectly safe and I never found the employees to be rude--always had fun in them. And my family that are still in Detroit do go to both MGM and Greektown for a night out :beer:.
     
  11. shifter

    shifter Degenerate Gambler

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    so i'm back and here are my thoughts.

    overall my experience was good. much better than i expected, that's for sure. the hotel was very clean and the suite was nice. had a corner suite on the penthouse floor. almost everyone i dealt with was very polite and helpful. the dealers and floor people were nice as well, although they had been told of my arrival and they knew me by name before i even showed up, so i would expect as much. they had $5k table limits on Bacc, but they had me at a $10k limit. i only used that a couple of times and wish i hadn't as i lost every big bet i made the whole weekend. i didn't really like the vibe in the HL room, it was too bright and busy. the place was packed pretty much every night because there weren't that many tables. they wouldn't let me turn the cards out of order unless i was playing alone, which would have been fine, but it was impossible because every table was always packed. they didn't allow any free hands at all, which sucked, but again didn't matter since every table was always packed so there was no need.

    they hadn't closed the 2 restaurants yet (they're closing next week) and i really enjoyed Bourbon Steak. the sommelier there is one step from a Master and was really great. he knew everything about every bottle he had and picked out some great choices for me. not only that, since they're closing they were running 50% off every bottle of wine in the place. so i had some great bottles for a fraction of what they were worth. i tried to pick up a case of wine to go on my comps, but they wouldn't let me. the liquor laws in MI are really strict (they can't even comp free drinks when you're gambling) and they were worried about getting in trouble. but they did give me 2 nice bottles, so that was nice.

    golf at Oakland Hills was amazing as expected. the course is beautiful and the history there is really cool. i played really well and our team actually won the tournament, which was really cool. got 10k in FP for the win, which helped offset the losses at the tables. i picked FP instead of promo chips since the promo chips are one time use bets just like at the Beau so they're only worth 50%. i ran the FP through the $5 and $10 top dollar slots and did pretty well. i actually turned it into $11k in cash and got my first handpay in the process. got an $1800 bonus round on the $10 top dollar.

    so overall it was much better than expected, but i don't think i'll ever return unless it's for another golf event at Oakland Hills.
     
  12. shifter

    shifter Degenerate Gambler

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    the only bad experience i had was with security. they had an ID checkpoint at the entrance and were really strict about checking IDs, which is fine, but the security people were very unfriendly and rude. they also had security stationed around the casino much more than i've ever seen and these people were equally unfriendly and rude. their new bar TAP is next to the casino, but i think again for the liquor laws about gambling and alcohol, the entrance is around on the other side outside of the casino. but they have these floor to ceiling open windows lining the entire place. so we were having this pre-tournament dinner party on sunday night in the back of the restaurant. i was walking from the casino back to the restaurant and rather than walk all the way around the whole restaurant, through the door and back through the restaurant, i stepped through the window. this security lady runs over and straight up yells at me, "hey what do you think you're doing! no, no, no! you're not going through that window!". i complied and walked around, but i was like woah that was rude. i had a mind to talk to the VP when i got back to the party and complain about her, but i figured maybe she was just having a bad night and let it go.

    well the next night i saw some of my group having dinner in there, so i slipped through the window again. this time nobody said anything. a few minutes later this security lady comes up to the window and rudely says, "hey you went through the window come talk to me". i was in no mood for that shit again, so i said no, i'm having dinner and blew her off. she went away. well 10 minutes later 2 guys in suits with badges come into the restaurant right up to me at the table and (again rudely) say "come with us, we need to talk to you". i said, no i've got nothing to say to you, i'm not going with you. the guys says "yes you are, we're kicking you out of here". i just about laughed in his face! i was having dinner with the director of marketing, another manager and the VP was on her way to join us and this guy thinks he can kick me out? he says give me your ID. i hand him my Noir card and said here, this is all you need, you're way over your pay grade dude. the director and the other manager get up and take the 2 guys outside and talk to them for a few minutes. he comes back and asks me if i'll humor them and go talk to them for a few minutes so they'll go away, so i agree. he was a good guy i didn't want to make his life any harder at that point.

    so i went to talk to them and was extremely nice and apologetic just to get them out of there. the one guy was a little nicer and backed off, but the other guy was on a damn power trip and was still trying to ream me. i should have told him to fuck off and walked away. i mean, damn, i should be the one demanding an apology for being treated so rudely, but i just let him lecture me about how i could have fallen out of the window and landed on some other person and injured them. are you kidding me? the window is 3 feet off the ground, i just stepped through it. finally they leave, but when the VP showed up and heard what happened, she was pissed. she immediately called the VP of security and told him what happened. i hope these guys get reprimanded because they were really out of line from the beginning. regardless of who i was, they should treat every customer with respect.
     
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