http://www.usatoday.com/story/travel/flights/todayinthesky/2016/07/22/southwest-airlines-flight-woes-cascade-into-friday/87430038/ Southwest had some major computer issues on Wednesday. Starting Wednesday night and all day Thursday there were hundreds of cancellations and delays. They said they got it fixed yesterday, so I thought I was safe for my flight this morning. Nope. Wake up at 4:45 and see I have a text message saying my flight is canceled. Boooo. I call the number the text message tells me to call, and I wait on hold.... FOR THREE AND A HALF HOURS. Finally, as I'm making breakfast someone answers. The earliest they can fly me out is Sunday evening on a connecting flight. F#*$ that, I say. Let's do next weekend. Thankfully my nonstop flights from DTW were available for next Thursday outbound and next Monday inbound. So my vacation got pushed back a week. Too bad I wanted to be there today for my birthday.... He tells me to call some number to try to get a travel voucher (I have yet to try that - I fear how long that wait will be after my 3.5 hour torture session this morning). Next step: rebooking my stay at the Aria. This sends a chill down my spine. I booked this stay ages ago to lock in some cheap rates. I KNOW prices will be way higher now. I looked on the MLife site for the rates for next weekend and they are extremely high. So I call the Aria VIP services and explain the situation. She says, "Hmmm.... I know next Saturday, the 30th, we're sold out." Dun dun dun. Thankfully, she says she will take care of me and override it. AND she will just transfer the rates I booked ages ago to next weekend, so I will be paying what I would have this weekend. Wow. I was impressed. I told her I was expecting this call to be much more painful. She said they had received a notice describing what was going on with Southwest so they understood what was going on. So I woke up this morning expecting to go to Vegas on my birthday, now I have to wait another six days. Moral of the story: Southwest - get your S#*& together. Aria - thanks for the great customer service.