I'm heading to AC during Valentine's Day and have booked the room online. I received an email from a Customer Development Executive for a CET property back in January introducing herself, but it seems like a generic email. Is there a point for me to reach out to this person about my trip? Is this person an actual host that has the ability to comp any charges that I have to the room or can they only book rooms and make dinner reservations and promote events? Any input is appreciated. Thanks.