Good morning everyone, I hope everyone had a really nice Easter. I would like to say I am very glad to be a part of this forum and appreciate the support given to me as well. I am happy to help with any questions or comments concerning my position with my company. Please understand a few things. I can not and will not give any personal information on this forum even in private message because everything here is monitored and giving such information would be violating a persons privacy. Also, I will not give any quotes, prices, offers, or promises in this forum either. As per forum rules, I do not want to seem as if I am offering anything nor advertising. Also, I do not have enough information (in this forum alone) that I need as a casino host to be able to properly judge or justify what I may be able to offer if anything. I ask to please contact me using my professional email address or phone number to discuss any pricing, offers, etc. Every person or situation is different so please understand that in any cases dealing with how I can assist as a casino host must be handled outside of any public virtual forum for the protection of you, my company, and myself. Next, I really enjoy fielding many customer service questions and comments concerning my company. I want to thank everyone who supports me and understands how far my ability can assist. I do pass information to my upper management; for I read many virtual sites in regards to our properties. Please understand that I do pass comments up my chain of command however, I am not able to fix everything, and when some items are in the works to be fixed those items may take some time due to whatever reason. I respect everyone on this forum and I would ask for that same respect.