Guess this can occur with any airline. Have you ever encountered check in clerks that are by the book and won't allow any leeway with your checked bags? I encountered that with my SW flight this past Saturday. Clerk (male) wouldn't allow any leeway, only allowed my bag to be 50 lbs so I had to take out a few stuff to make the weight limit. I mentioned to him that many clerks allowed some leeway (I have gotten a 54 lb check in bag before - I didn't tell him that, and 56 lb bag when going through the porters) with bags but this guy wouldn't budge. He said that the other clerks were disobeying the rules by allowing bags over 50 lbs. The female clerk next to him heard the whole thing and just rolled her eyes to the conversation. She came around to look at my bag and weight, it was between 51.5 and 52 lbs. She saw that and again rolled her eyes (wish I went to her instead but she was a little farther down the line). I took out some stuff and it was about 50.5 but he still wanted that half a pound out of there. It wasn't that much of a problem for me as I could just take out a couple of stuff but it just irks me that the weight limit all depends on the clerk. :Þ After I checked in my 50 lb bag and was walking away the female clerk said that she would have allowed the 51.5/52 lb bag and apologized for the inconvenience the guy caused. Another time I had a problem with a SW clerk (female). I was going to a bowling tournament and I had a 3 ball bag. Since I throw 15 lb balls the bag was 50.5 lbs but the clerk said that they don't allow these bags on the plane. After some discussion another clerk came by and asked what the problem was. She said that I can't check in my 3 ball bag but the guy said that as long as it was 50 lbs and under just pass it through. This female clerk made me take out my towels and stuff so it was exactly at the 50 lb weight limit. I encountered another problem before, I was flying air Canada on my European trip in 2013. In Montreal the battle axe old lady clerk didn't allow any weight leeway and even weighed my carry on to make sure it was below their carry on limit. Because of that I had to hold on to some stuff (camera and lenses formerly in my carry on) because I couldn't put it in my carry on but still couldn't make her weight limit. Finally her supervisor came by and felt some compassion for me and allowed me to check in my bag and also allowed me to stow my camera and lenses in my carry on even though the carry on was over the limit. I overheard the clerk complaining to her supervisor about rules but luckily the supervisor was more lenient.