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4queens no customer service?

Discussion in 'Downtown Hotels & Casinos' started by user3657, Sep 16, 2014.

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  1. user3657

    user3657 High-Roller

    Joined:
    Mar 20, 2011
    Messages:
    915
    Trips to Las Vegas:
    8
    On a recent stay at 4 queens I had an issue at magnolia with the "2for1" coupon. I had spoken to a manager that refused to do anything besides tell her "marketing department".

    I sent emails to their customer service team and wrote some reviews....and didnt even get a response?

    I've spent 14 nights there in the past 2 months and wont be staying there again.

    Who do you contact to get something resolved? Doesnt seem they care two shits about customer service. I'll take my business else where then :poke:
     
  2. TyrC

    TyrC Tourist

    Joined:
    Sep 30, 2011
    Messages:
    85
    Trips to Las Vegas:
    10
    I don't know who to complain to but right now you're
    doing the right thing. Don't go back and tell other people
    what happened. Now I know where not to go on a
    Downtown vacation. If they contact you and want to know
    why you haven't been back tell them.
     
  3. zignerlv

    zignerlv Low-Roller

    Joined:
    Aug 29, 2006
    Messages:
    436
    Trips to Las Vegas:
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    What was the issue?
     
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